Customer Service Office Clerk

Sunset / Grand; Long Grove (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Life, Vision, and STD

401(k)

Paid Time Off

Paid Training

Job summary

Sunset Foods is seeking a front-end cashier/cash office associate to manage the cash office and customer service desk. The role involves training and scheduling staff, monitoring cashier performance, and handling money orders, deposits, and safe counts.

You will address customer questions and ensure compliance with health and store policies. Requirements include 1–2 years in grocery front-end operations, strong customer service, and solid communication skills.

Qualifications

• 1–2 years experience in grocery front-end operations.
• Excellent customer service skills.
• Strong verbal and written communication.
• Proficient with iPad, Excel, Word, and email.

Responsibilities

• Manage cash office and customer service desk duties.
• Train and schedule staff.
• Monitor cashier performance and cash handling.
• Manage money orders, deposits, and safe counts.
• Address customer questions and concerns.
• Observe store rules and health regulations.
• Prepare over/short reports to Store Director.
• Perform additional duties as assigned.

Skills

Customer service

Communication

Tools

iPad

Excel

Word

Email

Job description

Responsibilities:This position will be responsible for Sunset’s cash office and customer service desk. Responsibilities include but not limited to training and scheduling staff, monitor cashier performance, accountable for managing cash transactions, ordering money, deposits, safe counts, and addressing customer questions.Additional duties and responsibilities include:Observe all store rules and Company PoliciesAdhere to all local, state, and federal health code regulations.Address counting errors and discrepancies.Report on and submit over/short reports to Store Director.Perform other duties and assignments as directed.Minimum 1-2 years’ experience with knowledge of grocery retail front-end operations.Extraordinary customer service skills.Strong verbal and written communication skills.Proficiency in using an IPad, Excel, Word and email.Ability to work weekends and evenings.Starting Pay: $16.00 - $18.00 per hour (depending upon experience)Full-Time offers extraordinary benefits package including Medical, Dental, Life, Vision, and Short-Term Disability Insurance, 401(k), Paid-Time-Off (PTO), Paid Training, etc.For interview and information please contact Bianca at 847-681-5510 or e-mail resume to: [e-mail]