Cash Management Services Teller Lead

Loomis Armored US, LLC. and Loomis International (CA); Rossville (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company that offers a dynamic work environment and opportunities for career advancement. As a Cash Management Service Supervisor, you will oversee cash operations, ensuring security and compliance while providing exceptional customer service. This role demands strong leadership and problem-solving skills, as you will be responsible for staff performance and operational efficiency. With a comprehensive benefits package and a commitment to employee development, this position is perfect for those looking to grow their careers in a supportive and challenging atmosphere.

Benefits

Vacation and Sick Time (PTO)

Vision Insurance

401(k) Plan

Basic Life Insurance Plan

Voluntary Life Insurance Plan

Flexible Spending Account

Health Savings Account

Dependent Care Account

Industry Leading Training and Development

Qualifications

• Experience in cash management and customer service.
• Ability to supervise staff and ensure compliance.

Responsibilities

• Supervise cash operations and ensure accountability.
• Conduct audits and resolve discrepancies.
• Monitor staff performance and provide training.

Skills

Cash Management

Customer Service

Problem Solving

Staff Supervision

Compliance Adherence

Education

High School Diploma

Job description

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

Pay Rate: $19.25 per hour

Shift: 9am to 5:30pm Mon- Fri

Supervise workflow of cash operations within a vaulted facility, to include deposit/ATM residual cash verification, change order preparation, and currency/coin inventory management; while providing services to large banks, correspondent and niche banks, large corporate and small commercial entities, and coin and ATM customers. Monitor staff performance. Ensure accountability and security of all funds transiting the branch and adhere to compliance, industry standards, audit requirements, and company policies. Assure quality customer service, schedule staffing to meet productivity goals, and approve exception processing.

General Functions:

• Implement, monitor, and provide feedback on policies and procedures to ensure accountability and security of all currency and coin in transit daily.
• Provide feedback on staffing, hiring, performance appraisals, promotions, and staff development.
• Review and enforce operating systems and procedures within the branch and dependent procedures outside the department.
• Update as needed to ensure process effectiveness and control, accountability, and security of all cash movement and inventory information.
• Problem solving ‐ quickly and accurately resolves out of balance conditions.
• Communicate with internal, bank, or commercial customers to address and resolve problems, special requests, and/or discrepancy situations.
• Conduct routine audits and properly document audits as required by branch management and company policy.
• Assist in maintaining/improving branches.
• Lowers compliance rating.
• Take the lead in assuring that the standards/expectations are met, maintained, and challenged.
• Provide assistance in training and coaching all CMS personnel.
• Report any and all potential disciplinary actions and/or warnings to CMS Supervisor who consults CMS Manager who determine severity of action and observe corrective action plans/warnings to be addressed.
• Predict and/or evaluate productivity to maximize efficiency.
• Set the pace, accuracy, and speed sufficient to process the branch production minimum.
• Completion of any and all additional responsibilities that are assigned by the CMS Supervisor and /or Management Team Members on an “as needed" basis.

Performance Requires:

• Unrestricted ability to bend, squat, stoop, stand, walk, lift (up to 50 lbs.), sit, push, and pull.
• Unrestricted wrist, hand, and finger dexterity.
• Accuracy and speed sufficient to process the branch production minimum.
• Daily hours vary with work volume; supervisors are responsible for all work in their assigned area.
• Required to either open or close department.
• Demonstrate good work ethics in a professional manner to fellow Employees and Customer

Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry leading Training and Development

Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

• Job Family Hourly
• Job Function Cash Management Service Teller