Cash Count Assistant Supervisor

Treasure Island Hotel and Casino; Welch Township (MN); On-site; USD 28,000 - 39,000; Full time

Job summary

Treasure Island Hotel and Casino in Welch, MN seeks a Cash Count Supervisor to ensure secure asset handling and adherence to policies while delivering high levels of guest service.

Responsibilities include staffing, coaching, day-to-day supervision, and inventory control, with training in Treasure Island guest service and harassment handling. Requires accuracy, organization, and strong communication skills in a dynamic casino environment.

Qualifications

• High School Diploma or GED or equivalent experience.
• At least 1 year in bank or casino cash services operations.
• At least 6 months supervisory experience.

Responsibilities

• Schedule, train, coach, and evaluate staff; conduct performance reviews.
• Direct daily work activities and ensure conformance to standards and MICS.
• Safeguard company assets and assist team with day-to-day processes.
• Perform inventory control of supplies and equipment.

Skills

Detail oriented

Organizational skills

Microsoft Office Suite

Communication skills

Problem solving

Education

High School Diploma/GED

1-year experience in cash services operations

6 months supervisory experience

Job description

Treasure Island Resort & Casino
Welch, MN 55089, USA

Description

SUMMARY: To assist with the efficient Cash Count operations by ensuring that all policies, procedures and regulatory guidelines are complied with including securing assets. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Schedule, train, coach, and evaluate staff and conduct performance reviews
• Direct daily work activities and inspect completed work activities for conformance to standards and Minimum Internal Control Standards (MICS)
• Safeguard company assets
• Assist team members with day-to-day processes
• Perform inventory control of supplies and equipment

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

• High School Diploma/GED or equivalent experience
• 1-year experience in bank or casino cash services operations
• 6 months supervisory experience

Skills

Required:

• Accurate and detail-oriented
• Strong organizational skills
• Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP
• Excellent written, verbal and interpersonal communication skills
• Excellent problem solving skills

Abilities

Required:

• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to serve both internal and external customers
• Ability to maintain a professional demeanor

REQUIRED TRAINING

• Treasure Island guest service training
• Effectively Handling Harassment training
• Department equipment training including bill stacker exchange, currency counting, table games boxes and soft equipment
• Any position-related training as determined by department manager

PHYSICAL DEMANDS

• Must be able to walk and / or stand and sit for long periods throughout the day
• Must have a good sense of balance, and be able to bend and kneel routinely
• Must be able to repetitively push, pull, grip and grasp objects
• Must be able to reach and twist routinely
• Must have the ability to independently lift up to 25 pounds occasionally
• Must have good eye and hand coordination
• Must be able to perform repetitive hand and wrist motions

WORKING ENVIRONMENT

• Cash Services areas (including Vault), gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
• Must be able to work in cramped, tight quarters
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally overtime may be required
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.