Cash Applications Representative

SanMar-Internal; United States; À distance; USD 25 000 - 34 000; Plein temps

Avantages offerts par ce poste

401k plan and matches $1 for $1 up to

Life insurance

Short/long-term disability coverage

Paid maternity/paternity leave

Résumé du poste

SanMar-Internal is seeking a Cash Application Representative to accurately post and reconcile customer payments, applying checks, ACH, wires, and EFT to customer accounts. You will prepare payment details in Excel and ensure accuracy while maintaining confidentiality and meeting daily deadlines.

You will collaborate with the AR team, provide updates on productivity, and support the department with efficient payment posting and customer service excellence.

Qualifications

• High school diploma required.
• Strong accuracy and data-entry skills.
• Excellent attention to detail and organization.

Responsabilités

• Post and reconcile customer payments, applying checks, ACH, wires, and EFT to customer accounts.
• Prepare payment details and Excel spreadsheets for upload into software or MS Dynamics.
• Reconcile discrepancies in payment postings and ensure accuracy of postings.
• Maintain confidentiality and provide regular updates to management on productivity and projects.

Connaissances

10 key by touch

Attention to detail

Confidentiality

Customer service

Verbal and written communication

Formation

High School Diploma

Outils

MS Dynamics

Excel

Description du poste

The Cash Application Representative is responsible for accurately and efficiently processing incoming customer payments, ensuring they are applied to the correct invoices, resolving discrepancies, and maintaining detailed records to ensure timely and precise accounts receivable. This role requires close collaboration with the AR team to ensure all transactions are accurately recorded. Additionally, this role may provide backup support where needed for various departmental functions and tasks. Cash Applications Representatives play an integral role in the success of the Credit department, contributing significantly to the company's overall achievements.

What Will You Be Doing?

• Accurately post and reconcile customer payments, applying incoming checks, ACH, wires, EFT, etc. to SanMar customer accounts.
• Prepare customer payment details as needed, creating Excel spreadsheets for upload into proprietary software and/or MS Dynamics.
• Reconcile discrepancies found in balancing payment postings.
• Process customer ACH payments and refunds through the bank website, ensuring accurate account withdrawals and strict adherence to all department control procedures.
• Provide regular updates to management on productivity and contributions to department projects.
• Work in a collaborative team environment to achieve department goals, striving to enhance customer service and satisfaction through efficient and effective payment posting.
• Perform other duties as assigned.
• Comply with all policies and standards.

What Are We Looking For?

• High School Diploma
• Experience in credit or applications support is preferred
• Accurate 10 key by touch
• Must have strong attention to detail and organizational skills
• Maintain high level of confidentiality and professionalism
• Have the ability to meet daily, weekly, and monthly deadlines
• Must work well under pressure, while maintaining a high level of accuracy
• Able to thrive in a structured environment
• Demonstrate excellent customer service skills and the ability to be responsive to customer needs, with professionalism, respect and consideration of others
• Excellent verbal and written communication skills
• Must be able to learn the company’s proprietary software and computer system
• Reliable with excellent attendance and punctuality, able to work overtime on occasion
• Self-motivated and comfortable with repetitive tasks
• Work well in team environment and independently
• Exceptional problem-solving skills with the ability to quickly analyze payment issues, identify discrepancies, and implement effective solutions

What's Our Offer?

Salary Range: You`ll earn between $20.82 - $25.00 (WA, NJ); $19.05 - $22.88 (MN, NV, TX, VA); $18.32 - $22.00 (AZ, ID, FL MT, OH) on an hourly basis, depending on experience.

Bonus: You`ll be eligible for an annual discretionary bonus up to 5% of base salary.

Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off.

Additional Benefits:

• 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
• Life insurance
• Short/long-term disability coverage
• Paid maternity/paternity leave

What Should You Expect?

Remote: Our standard working hours are 8:00-5:00 PST. Periodic travel may be required. The employee is regularly required to sit for extended periods while working on a computer and participating in virtual and in-person meetings. Frequent use of hands for keyboarding and standard office equipment is required. Occasional standing, walking, and reaching may be needed to attend meetings or collaborate in an office setting. The role requires the ability to perform close visual work on a computer for extended periods. The employee may occasionally lift and/or move up to 10–15 pounds. Reasonable accommodations may be available to enable individuals with disabilities to perform essential job functions.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in SanMar-Internal ’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.