Cash Applications Leader

GreatAmerica Financial Services Corporation; Cedar Rapids (IA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work arrangements

Paid Parking

Service Awards

Business casual environment

Strong organizational culture

Job summary

GreatAmerica Financial Services Corporation is seeking a Cash Applications Leader to guide the Cash Team, drive process improvements, and oversee training, procedures, and succession planning. This leadership role requires the ability to model GreatAmerica's values and collaborate with leaders across the organization.

The successful candidate will coach team members, monitor metrics, and partner with functional leaders on transformational projects while maintaining a customer-focused approach.

Qualifications

• Bachelor's degree or equivalent work experience required.
• Strong leadership skills and ability to mentor a team.
• Proficient with Microsoft Excel and MS Office applications.

Responsibilities

• Lead the Cash Applications Team and oversee training and procedures.
• Oversee timely cash applications processing and related controls.
• Foster a culture of quality with team-owned quality checks.
• Monitor productivity and customer satisfaction across the team.
• Coordinate training for new and existing staff based on needs.
• Partner with functional leaders on hiring and transformational initiatives.

Skills

Leadership

Excel

Training & mentoring

Process improvement

Cross-functional collaboration

Customer focus

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

GreatAmerica is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. We have also recently become a bank!

We Are Looking to Add a Key Member to Our Cash Applications Team!

The Cash Leader is responsible for leading the Cash Team including overseeing all facets of training, procedure management, technology, hiring and succession planning.

As a member of the leadership team, this individual is a strong role model for the GreatAmerica principles and the GreatAmerica Experience. The right candidate will have a vision for the Cash function and its role in the delivery of GreatAmerica’s mission, driving strategic initiatives that move the function toward that vision. They will foster strong working relationships with leaders at all levels of the organization and be proactive in addressing issues that impact their function.

As a Cash Applications Leader, you will:

• Ensure team’s processes and performance is in accordance with Policies and Procedures Participate in leadership routine review of Policies and Procedures as it relates to function
• Oversees the process of administering timely cash applications for our customers
• Leader in culture of quality overseeing team‑owned quality checks
• Monitor team performance including but not limited to productivity and customer satisfaction

• Provide coaching and mentorship which includes, but is not limited to, Oversees and ensures coverage on all team duties, tracking metrics on responsibilities and ensuring documentation and backup is in place
• Challenges the team to continuously improve its process efficiency and performance effectiveness
• One‑on‑ones to evaluate progress of position (goal setting, PDP reviews)
• Coordination of training for new hires as well as tenured team members based on needs of the individual and client‑specific processes

• Serve as functional liaison for Cash related topics, including third‑party partner onboardings
• Partner with appropriate functional leaders on hiring process for filling open positions
• Manage initiatives impacting Cash Applications, including but not limited to partnering with functional leaders on transformational projects, system enhancements, review of potential clients and strategic planning
• Acts in accordance with GreatAmerica’s core values, serving as a role model and coach to others

To be successful in this role you will need:

Education

• Requires a bachelor’s degree or a minimum of four years of directly related work experience

Experience

• Must possess strong leadership skills to serve as a role model for the team and GreatAmerica

Computer Skills

• Proficient with Microsoft Excel with a working knowledge of other Microsoft Office applications required

Other Requirements

• Exceptional organizational, analytical and follow through skills are required

Sharing rewards is an integral part of our culture. We believe in the value of hard work and reward our employees beyond the paycheck. Our total rewards package is based on eligibility and includes:

Financial Benefits

• Competitive Compensation
• Monthly Bonuses for Eligible Employees
• 401(k) and Company Match
• Annual Profit Sharing
• Paid Time Off

Health, Wellbeing, and Family Planning Benefits

• Paid Vacation
• Paid Sick Days
• Paid Holidays
• Gym Reimbursement
• Health Insurance
• Dental Insurance
• Vision Insurance
• Short-Term and Long-Term Disability
• Company Paid Life Insurance
• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA)
• Employee Assistance Program
• Parental Leave

Education and Career Planning Benefits

• Tuition Assistance
• Networking Opportunities
• Leadership Development Opportunities

Perks

• Paid Parking
• Service Awards
• Hybrid work arrangements
• Business casual environment
• A strong organizational culture focused on our greatest asset: you !

Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.