Cash Application Specialist I

GreatAmerica Bank National Association; Cedar Rapids (IA); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Hybrid work arrangements

401(k) and Company Match

Annual Profit Sharing

Paid Time Off

Paid Holidays

Gym Reimbursement

Tuition Assistance

Paid Parking

Job summary

GreatAmerica Financial Services in Cedar Rapids, IA, is seeking a detail-oriented Cash Applications team member to apply customer payments quickly and accurately, support invoicing, delinquency reporting, and timely late charge posting. You will work with Infolease, Lockbox, and other systems to balance posting files and assist with reconciliations, while maintaining customer banking data.

The role requires 1–3 years of experience, strong Excel/Infolease skills, and a customer-focused mindset in

Qualifications

• High school diploma or equivalent required.
• Two-year college education desired.
• 1–3 years of experience or equivalent education/experience.
• Proficiency in Excel, Word, Outlook; familiarity with Infolease and related systems.

Responsibilities

• Apply payments quickly and accurately to invoices and postings.
• Reformat and balance daily posting files from banks and portals.
• Assist with daily reconciliations to ensure completeness and accuracy.
• Set up customer banking information for ACH processing and generate withdrawal files.
• Post cash journal entries reflecting payment activity.
• Respond to customer inquiries and research requests.

Skills

multi-tasking

team player

fast-paced environment

customer service orientation

Education

High School Diploma

Two-year college education

Tools

Excel

Word

Access

Outlook

Infolease

SharePoint

PBS

OnBase

Job description

GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.

We Are Looking to Add a Key Member to Our Cash Applications Team! Ownership of Cash Application related duties for GFSC Including, applying payments quickly and accurately to ensure accurate invoicing, delinquency reporting, and timely late charge posting. This role provides opportunity for working and building relationships with internal and external Customers.

Responsibilities

• Basic understanding of the systems utilized by Cash to service various types of contracts with a focus on Infolease, ServiceCloud, Lockbox Reporter, and other Cash Application platforms
• Exhibits understanding of lessors and differing needs based on industry or customer preference.
• Owns cash application processes including, but not limited to:
• Applies payments received by various methods (Lockbox, ACH, Phone Pay, Bill Pay, Live), in conjunction with lease agreement
• Reformat and balance daily posting files from various resources (Banks, Phone Pay Portal, ACH).
• Assist with daily reconciliations to ensure applications are complete and accurate
• Set up customer banking information for ACH processing and generate/transmit withdrawal files.
• Process returned payment notifications from various sources
• Post Cash journal entries reflecting payment application activity
• Assist with routine quality control checks to ensure accuracy and deliver a superior customer experience.
• Responsible for pulling and balancing
• Assist in basic daily and monthly disposition tasks, as needed
• Responsible for the completion of work orders/cases/emails, and other requests submitted to the Cash Team
• Responds to customer inquiries and research requests
• Lives the GreatAmerica principles; involved in cross functional team efforts as required and assigned

Education

• High School Diploma or equivalent required
• Two-year college education desired

Experience

• One to three years’ experience or equivalent combination of education and experience required

Computer Skills

• Excel
• Word
• Access
• Outlook
• Infolease
• SharePoint
• PBS
• OnBase

Other Requirements

• Ten-key calculator
• Ability to multi-task
• Ability to work in a fast-paced environment
• Ability to meet deadlines
• Ability to be a strong positive team player
• Takes initiative

Benefits & Perks

• Financial Benefits
• Competitive Compensation
• Monthly Bonuses for Eligible Employees
• 401(k) and Company Match
• Annual Profit Sharing
• Paid Time Off
• Health, Wellbeing, and Family Planning Benefits
• Paid Vacation - starting at 80 hours annually for employees in their first year of service.
• Paid Sick Days - Ten (10) per year with a conversion option for unused time.
• Ten (10) Paid Holidays per year
• Gym Reimbursement
• Health Insurance
• Dental Insurance
• Vision Insurance
• Short-Term and Long Term Disability
• Company Paid Life Insurance
• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA)
• Employee Assistance Program
• Parental Leave
• Education and Career Planning Benefits
• Tuition Assistance
• Networking Opportunities
• Leadership Development Opportunities
• Perks
• Paid Parking
• Service Awards
• Hybrid work arrangements
• Business casual environment
• A strong organizational culture focused on our greatest asset: you!

We value diverse backgrounds and adding new perspectives.

Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.

GreatAmerica is the largest independent, family-owned national commercial equipment finance companies in the U.S. and is dedicated to helping manufactures, vendors, and dealers be more successful and keep their customers for a lifetime. With a focus on the small ticket vendor and OEM finance channel we have partnered with some of the largest and industry leading companies in the Office Equipment, Communications, IT, Automotive, Construction, Healthcare, and Franchise market sectors. In addition to financing, GreatAmerica offers innovative non-financial services to help our customers grow. At GreatAmerica we enjoy the benefits of being independent and family-owned, fostering quick decision making, customer response and innovation. Established in 1992 our team has grown to over 650 employees and a portfolio of over $2.5+ Billion. Our exemplary customer service, principle-centered business philosophy and team-based operating approach are key to our success and growth. With a strong balance sheet and consistent financial performance through all economic cycles, GreatAmerica has experienced amazing results and unparalleled growth. When you are part of the GreatAmerica team, you will grow professionally and work with some of the most talented finance professionals in the industry. There is no doubt in our minds we are building the greatest company of its kind, offering the finest products and services available anywhere. When you are part of the GreatAmerica team, you are part of the future, part of an opportunity to grow professionally and to reach your potential while enjoying your work.