Cash Application Specialist I

GreatAmerica Financial Services; Cedar Rapids (IA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Hybrid work arrangements

Health Insurance

401(k) with company match

Annual Profit Sharing

Paid Time Off

Job summary

GreatAmerica Financial Services is seeking a Cash Applications Specialist to own payment application processes, ensuring accurate posting and timely reporting. You will work with Lockbox, ACH, and various payment methods, balancing daily files and supporting daily reconciliations.

The role offers cross-functional collaboration with internal and external customers, strong attention to detail, and a path to impact invoicing accuracy and customer experience. Hybrid work arrangements are available.

Qualifications

• Two to three years’ experience in cash applications or related finance role.
• Proficient in Excel, Word, Access, Outlook.
• Experience with InfoLease, SharePoint, PBS, OnBase.
• Strong attention to detail and ability to meet deadlines.

Responsibilities

• Applies payments received by various methods (Lockbox, ACH, Phone Pay, Bill Pay, Live).
• Reformats and balances daily posting files from Banks, Phone Pay Portal, ACH.
• Assists with daily reconciliations to ensure completeness and accuracy.
• Sets up customer banking information for ACH processing and generates withdrawal files.
• Processes returned payment notifications from various sources.
• Posts Cash journal entries reflecting payment activity.
• Performs routine quality control checks for accuracy and customer experience.
• Pulls and balances data; completes work orders/cases/emails.
• Responds to customer inquiries and research requests.

Skills

Multi-tasking

Deadline-driven

Team player

Education

High School Diploma or equivalent

Two-year college education desired

Tools

Excel

Word

Access

Outlook

Infolease

SharePoint

PBS

OnBase

Job description

GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.We Are Looking to Add a Key Member to Our Cash Applications Team!Ownership of Cash Application related duties for GFSC Including, applying payments quickly and accurately to ensure accurate invoicing, delinquency reporting, and timely late charge posting. This role provides opportunity for working and building relationships with internal and external Customers.As a Cash Applications Specialist, you will:Basic understanding of the systems utilized by Cash to service various types of contracts with a focus on Infolease, ServiceCloud, Lockbox Reporter, and other Cash Application platformsExhibits understanding of lessors and differing needs based on industry or customer preference.Owns cash application processes including, but not limited to:Applies payments received by various methods (Lockbox, ACH, Phone Pay, Bill Pay, Live), in conjunction with lease agreementReformat and balance daily posting files from various resources (Banks, Phone Pay Portal, ACH). Assist with daily reconciliations to ensure applications are complete and accurateSet up customer banking information for ACH processing and generate/transmit withdrawal files.Process returned payment notifications from various sourcesPost Cash journal entries reflecting payment application activityAssist with routine quality control checks to ensure accuracy and deliver a superior customer experience.Responsible for pulling and balancingAssist in basic daily and monthly disposition tasks, as neededResponsible for the completion of work orders/cases/emails, and other requests submitted to the Cash TeamResponds to customer inquiries and research requestsLives the GreatAmerica principles; involved in cross functional team efforts as required and assignedTo be successful in this role you will need:EducationHigh School Diploma or equivalent requiredTwo-year college education desiredExperienceOne to three years’ experience or equivalent combination of education and experience requiredComputer SkillsExcel, Word, Access, Outlook, Infolease, SharePoint, PBS, and OnBaseOther RequirementsTen-key calculator, ability to multi-task, ability to work in a fast-paced environment, ability to meet deadlines, ability to be a strong positive team player, takes initiativeSharing rewards is an integral part of our culture. We believe in the value of hard work and reward our employees beyond the paycheck. Our total rewards package is based on eligibility and includes:Financial BenefitsCompetitive CompensationMonthly Bonuses for Eligible Employees401(k) and Company MatchAnnual Profit SharingPaid Time OffHealth, Wellbeing, and Family Planning BenefitsPaid Vacation - starting at 80 hours annually for employees in their first year of service.Paid Sick Days - Ten (10) per year with a conversion option for unused time.Ten (10) Paid Holidays per yearGym ReimbursementHealth InsuranceDental InsuranceVision InsuranceShort-Term and Long Term DisabilityCompany Paid Life InsuranceFlexible Spending Accounts (FSA)Health Savings Accounts (HSA)Employee Assistance ProgramParental LeaveEducation and Career Planning BenefitsTuition AssistanceNetworking OpportunitiesLeadership Development OpportunitiesPerksPaid ParkingService AwardsHybrid work arrangementsBusiness casual environmentA strong organizational culture focused on our greatest asset: you!If your experience aligns closely, please apply. We value diverse backgrounds and adding new perspectives. We encourage you to apply if you can make a strong impact in this role at www.greatamerica.com/careers.Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.