Cash Application Specialist

Bone & Joint Specialists, P.C.; Merrillville (IN); On-site; USD 23,000 - 26,000; Full time

Job summary

Bone & Joint Specialists, P.C. in Indiana is seeking a dedicated Cash Application Specialist to join our orthopedic care team. The role oversees daily cash postings, patient account reconciliations, and HIPAA-compliant handling of sensitive information.

The successful candidate will have 1–2 years of related experience, familiarity with EHR systems, and strong Excel/Outlook skills. This is an on-site position with competitive hourly pay and opportunities for growth.

Qualifications

• One to two years related experience and/or training, or equivalent combination of education and experience.

Responsibilities

• Process daily cash receipts and post to customer accounts.
• Research problems using reports and online data systems.
• Perform bank reconciliations and month-end procedures.
• Stay current on insurance remittances (EOBs), deductibles, write-offs, refunds and interest.
• Answer phones and assist patients with inquiries.
• Ensure EOBs are obtained for all deposits.
• Maintain HIPAA confidentiality and compliance.
• Handle unposted items and dashboard communications.

Skills

Accounts receivable

EHR software

Excel

Word

Outlook

Patient communication

Tools

Billing software

Word processing

Outlook client

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Cash Application Specialist

2 days ago Requisition ID: 1019

Salary Range: $17.50 To $19.50 Hourly

Indiana’s premier center for orthopedic care is looking for a dedicated, experienced payment poster to join our growing team.

DUTIES AND RESPONSIBILITIES:

• Daily processing of cash receipts and postings to customer accounts, including payments made by credit cards as well as other adjustments to customer accounts for credits/debits and account write-offs.
• Reviews a variety of reports, documents and on-line data systems to research problems.
• Performs reconciliations to the bank statements and other month-end procedures.
• Understands and remains educated on current insurance remittances (EOB’s) including deductibles, contractual write-offs, recoupments, refunds, and interest payments.
• Answers phones.
• Ensure all EOBs are obtained for all deposits.
• Maintains strict confidentiality within compliance with HIPAA rules and regulations.
• Works unpostables and correspondence dashboards in timely fashion.
• Works collections accounts and communicates with patients and billing team.
• Reviews overpayments for appropriate actions and posts recoveries.
• Research and resolve payment discrepancies.
• Negotiates payment for all current and past due accounts by direct telephone and written correspondence.
• Utilize collection techniques to resolve accounts according to the company’s policies and procedures.
• Research patient accounts for overpayments and requests refunds when appropriate.
• Complete annual education courses as required.
• Follow HIPAA, State and Federal regulations.
• Performs other related duties as assigned by management.

QUALIFICATIONS:

• One to two years related experience and/or training, or equivalent combination of education and experience.
• Computer skills required: Electronic Health Records (EHR) software; Internet Software; Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook).
• Must be able to read an EOB and explain details to patients.
• Other skills required:
  • Experience in accounts receivable.
  • Strong mathematical skills
  • Superb time management and detail orientation.
  • Ability to keep company and partner confidence.