Cash Application Representative

Aston Carter; Cleveland (OH); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

PTO / Vacation

Job summary

Aston Carter is seeking a Cash Application Representative to join our team in Cleveland, OH. The role focuses on accurately applying cash using an in-house ERP system, with a transition plan toward SAP, while supporting collections and dispute resolution to ensure precise customer account management.

Responsibilities include posting payments, reconciling AR data in Excel, and helping prepare data for the SAP upgrade.

Qualifications

• 3-5 years of hands-on cash applications experience.
• Experience in accounts receivable processes, including payment posting and reconciliation.
• Proficiency in Microsoft Excel for data tracking and analysis.
• Experience performing collections activities via email and phone.
• Proven ability to troubleshoot and resolve payment and invoice disputes.

Responsibilities

• Apply customer payments within the internal ERP system and post to correct accounts.
• Use Excel to track, reconcile, and analyze cash application data and AR information.
• Support the transition to SAP by cleaning up data and preparing accounts.
• Handle collections via email and phone to follow up on balances.
• Resolve customer disputes to ensure timely account resolution and accuracy.

Skills

Cash applications

Accounts receivable

Excel proficiency

Collections & disputes

Communication

Tools

Microsoft Excel

ERP systems

SAP transition

Job description

Job Title: Cash Application Representative Job Description

The Cash Application Representative plays a key role in consolidating accounts receivable and cash application activities for multiple business groups. This position focuses on accurately applying cash using Excel and an internal ERP system, supporting a transition to SAP, and managing collections and dispute resolution to ensure timely and accurate customer account management.

Responsibilities

• Apply customer payments accurately within the internal ERP system, ensuring all cash is correctly posted to the appropriate accounts.
• Use Microsoft Excel to track, reconcile, and analyze cash application data and accounts receivable information.
• Support the transition to SAP by helping clean up existing data, resolving discrepancies, and preparing accounts for the new system.
• Handle collections activities via email and phone, following up with customers on outstanding balances and payment status.
• Manage and resolve customer disputes related to invoices, payments, and account balances, ensuring timely and professional resolution.
• Collaborate with internal stakeholders to clarify payment issues and maintain accurate accounts receivable records.
• Maintain a high level of attention to detail in all cash application and collections activities to minimize errors and ensure data integrity.
• Communicate clearly and professionally with customers and internal teams, documenting all interactions and outcomes.

Essential Skills

• 3-5 years of hands-on cash applications experience.
• Experience in accounts receivable processes, including payment posting and reconciliation.
• Proficiency in Microsoft Excel, including strong skills in organizing and analyzing financial data.
• Experience performing collections activities via email and over the phone.
• Proven ability to troubleshoot and resolve payment and invoice disputes.
• Strong attention to detail with a focus on accuracy in financial records.
• Effective written and verbal communication skills for interacting with customers and internal teams.

Additional Skills & Qualifications

• Experience working with ERP systems for cash application and accounts receivable.
• Ability to support system transitions, such as moving from a homegrown ERP to SAP.
• Strong organizational skills to manage multiple accounts and tasks simultaneously.
• Comfort working in a fast-paced environment where priorities may shift during a system implementation.
• Professional, customer-focused approach to collections and dispute resolution.

Work Environment

This role is based in an industrial hose building with a business casual dress code. The work schedule offers flexibility within standard business hours, typically between 8:00 a.m. and 5:00 p.m. You will work with a homegrown ERP system and Microsoft Excel on a daily basis, and you will support the upcoming transition to SAP. The environment is collaborative and focused on preparing systems and data for a major technology upgrade while maintaining accurate and efficient accounts receivable operations.

Job Type & Location

This is a Contract to Hire position based out of Cleveland, OH.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Cleveland,OH.

Application Deadline

This position is anticipated to close on Oct 5, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.