Cash and Trade Processing Intermediate Associate Analyst

Citigroup Inc.; Tampa (FL); On-site; USD 56,000 - 78,000; Full time

Job summary

Citigroup Inc. in Tampa, Florida, is seeking a Cash and Trade Proc Analyst to support LMS operations, ensuring accurate client requests, liquidity product servicing, and transaction activity while adhering to procedures and controls.

You will collaborate with Operations, Product, Technology, Risk, Compliance and Control teams to drive process improvements, onboarding, governance, audits and reporting, while focusing on risk monitoring and a strong control environment.

Qualifications

• 2-3 years of experience in a related role.
• Proficient understanding of emerging technologies.
• Effective verbal and written skills.
• Effective analytic and presentation skills.

Responsibilities

• Day-to-day management of internal and external client queries.
• Supports transactional processing.
• Proactively identify client issues and solutions.
• Review interest conditions on active accounts for troubleshooting.
• Identify, analyze and resolve the re-calculation of interest accruals, reconciliation discrepancies and/or sweeps failures.
• Point person for the transition, alignment, and stabilization efforts of critical operations functions, especially during service disruptions.
• Assist as required for control, risk, daily activities, and projects.
• Provide coverage and leadership across all our internal partners, Products, Client Services, Electronic Channels, Client Delivery, Implementations, Technology and Support areas.
• Participate in and support resolution of system outages engaging with all relevant partners such Tech, Product and Client Service teams to mitigate client impact.
• Review internal processes, procedures and client issues and provide insights and potential recommendations.
• Assist in the production of weekly, monthly and quarterly department reports.

Skills

Verbal communication

Written communication

Analytical skills

Presentation skills

Technology awareness

Education

Bachelor’s degree

Job description

Overview:

The Cash and Trade Proc Analyst is responsible for supporting Liquidity Management Services (LMS) operational processes, ensuring accurate and timely execution of client requests, liquidity product servicing, and transaction-related activities. The role serves as a key contributor to daily operations, operational readiness initiatives, business continuity activities, and service delivery objectives while maintaining adherence to established procedures, controls, and regulatory requirements.

The individual partners closely with Operations, Product, Technology, Risk, Compliance, and Control teams to support process improvements, operational migrations, client onboarding, governance activities, audit engagements, and strategic business initiatives. The role is responsible for investigating and resolving operational issues, monitoring risk and control effectiveness, producing management reporting and performance metrics, and supporting a strong control environment that safeguards Citi, its clients, and its assets while delivering operational excellence and continuous improvement.

Responsibilities

• Day-to-day management of internal and external client queries
• Supports transactional processing
• Proactively identify client issues and solutions
• Review interest conditions on active accounts for troubleshooting
• Identify, analyze and resolve the re-calculation of interest accruals, reconciliation discrepancies and/or sweeps failures
• Point person for the transition, alignment, and stabilization efforts of critical operations functions, especially during service disruptions
• Assist as required for control, risk, daily activities, and projects
• Provide coverage and leadership across all our internal partners, Products, Client Services, Electronic Channels, Client Delivery, Implementations, Technology and Support areas
• Participate in and support resolution of system outages engaging with all relevant partners such Tech, Product and Client Service teams to mitigate client impact.
• Review internal processes, procedures and client issues and provide insights and potential recommendations
• Assist in the production of weekly, monthly and quarterly department reports

Qualifications:

• 2-3 years of experience in a related role
• Proficient understanding of emerging technologies
• Effective verbal and written skills
• Effective analytic and presentation skills

Education:

• Bachelor’s/University degree or equivalent experience

Schedule:

• Evening Shift:Monday through Friday, 12:00 PM – 9:00 PM EST.
• Operational Flexibility & Overtime:Flexibility to work overtime and extended hours during peak processing cycles, month-end/quarter-end periods, or high-volume operational events as business needs require.
• Technology & Release Support:Availability to support scheduled weekend activities (approximately 3–5 weekend days per year) for technology deployments, Disaster Recovery (DR) testing, checkout validation, and system upgrade initiatives.
• Contingency Coverage:Willingness to provide schedule flexibility and shift coverage in support of business continuity plans or critical operational contingencies.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$56,020.00 - $78,180.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Oct 05, 2026

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.