Cash and Trade Processing Representative

Citi; Newark (DE); On-site; USD 40,000 - 47,000; Full time

Job summary

The Citi Cash and Trade Proc Rep 2 entry level role at Citi in Newark, Delaware, focuses on processing basic cash and trade operations with emphasis on accuracy and compliance. You will work under supervision to follow detailed procedures, assist with customer contact, and support the team during high-volume periods.

The position requires a high school diploma or equivalent and strong written and verbal communication.

Qualifications

• Basic induction and operations training completed.
• Effective written and verbal communication.
• Previous relevant experience preferred.

Responsibilities

• Apply basic technical knowledge to ensure efficient customer service that meets quality standards.
• Assist with activities related to compliance and control.
• Perform duties by following detailed procedures or explicit instructions under direct supervision.
• Aid in internal and external customer contact.
• Serve as a backup processor for team members during high volume periods.
• Fulfilling the clients' necessities while providing an exceptional client experience.
• Assess risk and drive compliance with laws, rules and regulations, safeguarding Citi and its assets.

Skills

Communication

Education

High School diploma or equivalent

Job description

• Previous relevant experience preferred

The Cash and Trade Proc Rep 2 is an entry level role responsible for processing basic and routine cash & trade operations in coordination with the Transaction Services team. The overall objective is to perform cash and trade processing activities in a fast-paced environment while focusing on quality, details and accuracy.

Responsibilities

• Apply basic technical knowledge to ensure efficient customer service that meets quality standards
• Assist with activities related to compliance and control
• Perform job duties by following detailed procedures or explicit instructions under direct supervision
• Aid in internal and external customer contact
• Serve as a backup processor for team members during high volume periods
• Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Previous relevant experience preferred
• Pass basic induction and operations training
• Effective written and verbal communication

Education

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group

Operations - Transaction Services

Job Family

Cash Management

Time Type

Full time

Primary Location

Newark Delaware United States

Primary Location Full Time Salary Range

$39,520.00 - $46,810.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date

Sep 07, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents - AI Notice and Right

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use your search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.