Caseworker - Immigrant and Refugee Community Services

Lutheran Services in Iowa; Sioux City, Northern (IA, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) with employer matching

Generous paid time off

Flexible scheduling

Mileage reimbursement

Health, dental, vision, life insurance

Career development

Employee Assistance Program

Public Service Loan Forgiveness

Job summary

Lutheran Services in Iowa in Sioux City seeks a Caseworker to support immigrant and refugee clients through case management, skill development, and advocacy.

You will meet clients in person or by phone, help them set goals and connect to community resources, and participate in evenings or weekend hours as needed.

The role emphasizes a bachelor's degree in health and human services or equivalent experience, valid driver's license, and background checks.

Qualifications

• Bachelor's degree in health and human services or equivalent experience.
• 1 year of full-time related health and human services experience.
• Valid driver's license, auto insurance, and clean driving record.
• Ability to pass extensive background checks including abuse registries and criminal history.

Responsibilities

• Provide supportive services to refugee and immigrant clients, including skill development and resource connection.
• Perform case management, advocacy, and help clients develop goals and service plans.
• Facilitate service plans to meet personal goals and monitor progress.
• Meet with clients in person or via telephone during business hours, evenings, and weekends as needed.

Skills

Case management

Advocacy

Client goal setting

Resource coordination

Outcome-based measures

Education

Bachelor's degree in health and human services

Associate's degree + 3 years experience

High school diploma/GED + 5 years experience

Job description

Are you looking to make a positive impact in your community? Lutheran Services in Iowa (LSI) seeks a Caseworker to support our Immigrant and Refugee Community Services programs in Sioux City.

What You'll Do

The Caseworker is responsible for providing supportive services to refugee and immigrant clients including, but not limited to, skill development, case management, advocacy, and resource connection. Caseworkers should know the basics of outcome-based performance measures and be willing to help clients develop goals and facilitate service plans that enable each client to meet their personal goals. Caseworkers will meet with clients in person or via telephone during normal business hours, as well as in the evenings and occasional weekends.

What You'll Need

Required: Bachelor's degree in health and human services + 1 year of full time, related health and human services experience. Will also accept equivalent education and experience, including Associate's degree + 3 years OR a high school diploma/GED + 5 years of related experience.

This position requires a valid driver's license, auto insurance, a good driving record and the ability to pass an extensive background check including checks of the Dependent Adult and Child Abuse registries, Sex Offender registry and a criminal history check.

How We'll Support You

In addition to joining an outstanding team, you'll enjoy a comprehensive benefits package that includes:

• Competitive pay
• 401(k) with employer matching contributions
• Generous paid time off accrual, paid holidays and flex holidays
• Flexible scheduling opportunities for many positions
• Mileage reimbursement
• Comprehensive insurance coverage, including health, dental, vision, and life insurance
• Professional development and career growth opportunities
• Exclusive Team LSI benefits, including complimentary Employee Assistance Program (EAP) services, Nationwide Pet Insurance, Rainy Day Pal support, partnerships with Dupaco Credit Union, DailyPay advanced pay services, and more
• As a nonprofit organization, LSI employees may also be eligible for Public Service Loan Forgiveness and other student loan repayment assistance programs

Who We Are

LSI is an equal opportunity employer. At LSI we respect diverse life experiences, cultures and heritages, and strive to provide that all voices are heard and valued. You can learn more about our commitment at https://lsiowa.org/who-we-are/

It's their life. It's your career. Make a difference in both at LSI!