Caseload Case Manager – Electronic Monitoring & Compliance

Sentinel® Offender Services; Dallas (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Dental Insurance

Vision Insurance

Employee Assistance Program

Job summary

Sentinel Offender Services seeks a Case Manager to handle a caseload of offenders on electronic monitoring, ensuring compliance with court orders, probation, parole, or sheriff’s directives.

The role involves coordinating program orientation, determining daily participant fees, and maintaining detailed case files while interacting with Department personnel and participants to uphold program integrity.

Qualifications

• Two years’ experience in criminal justice or related field; education accepted in lieu of experience.
• Must pass criminal background investigation and drug screening.

Responsibilities

• Provide orientation on program rules and contract requirements.
• Review participant financials to determine daily fee.
• Set monitoring guidelines and schedules for electronic monitoring.
• Conduct weekly/bi-weekly compliance appointments and review activity reports.
• Investigate non-compliance via daily activity reports.
• Install or inspect electronic monitoring equipment.
• Testify in court for non-compliant participants.
• Administer required drug testing.
• Maintain auditable case files for all participants.
• Attend Court to enroll and instruct court-ordered participants.

Skills

Basic computer skills

Reliable transportation

Time management

Flexible schedule

Effective communication

Customer service

Independent work

Report writing

Record keeping

Education

High School Diploma

Associate degree

Tools

None

Job description

Sentinel Offender Services seeks a Case Manager to handle a caseload of offenders on electronic monitoring, ensuring compliance with court orders, probation, parole, or sheriff’s directives.

The role involves coordinating program orientation, determining daily participant fees, and maintaining detailed case files while interacting with Department personnel and participants to uphold program integrity.