Case Worker- IHC

DuPage PADS, Inc.; Downers Grove (IL); On-site; USD 25,000 - 33,000; Part time

Job summary

DuPage PADS, Inc. is seeking an Interim Housing Case Worker for Sundays and Mondays 3-11pm. The role provides intake, assessment, referrals, crisis intervention, advocacy, and engagement with program participants within the Interim Housing system.

You will document, coordinate, and support participants toward higher levels of service, while maintaining logs and collaborating with volunteers and staff. Knowledge of homelessness, poverty, and mental health, plus strong communication and Microsoft

Qualifications

• Intake and crisis intervention experience.
• Understanding of homelessness, poverty, and mental health issues.
• Strong engagement and communication skills.
• Ability to work independently and as part of a team.
• Proficiency with Microsoft Office.

Responsibilities

• Screen and intake program participants for Interim Housing.
• Provide appropriate referrals to the Client Service Center.
• Engage participants to move them to the next level of service.
• Document and report emergencies to the Interim Housing Director.
• Coordinate with volunteers to insure overnight site operations.
• Provide education and advocacy on agency programs with volunteers.
• Provide required forms and information to the Interim Housing Director and staff.
• Maintain nightly information log for the Interim Housing Coordinator.
• Attend required meetings.
• Perform other duties as assigned.

Skills

Engagement skills

Crisis intervention

Conceptual thinking

Interpersonal skills

Problem solving

Planning and analysis

Independence

Teamwork

Homelessness awareness

Tools

MS Office

Job description

Position: Interim Housing Case Worker Part-Time Sunday - Monday 3-11pm

Summary: This position is responsible for intake, assessment, case coordination, providing referrals and crisis interventions, advocacy and engagement of program participants in agency services.

Requirements

Responsibilities: (to be performed with or without reasonable accommodation):

• Operates within the DuPagePads Core Values, which supports providing care in accordance with the Trauma Informed Policy and Practices of the Agency.
• Provide screening and intake of program participants who use the Interim Housing system.
• Provide appropriate referrals to the Client Service Center.
• Engage with program participants to build relationships to help move them to the next level of service.
• Document and report any hospital calls or emergencies to the Interim Housing Director.
• Engage with program volunteers to insure overnight site operations.
• Provide education and advocacy on behalf of agency programs, services, and clients with volunteers at Interim Housing sites.
• Provide required program forms and information to the Interim Housing Director and/or office staff according to expected deadlines.
• Maintain nightly information log for the Interim Housing Coordinator and insure adequate site supplies are provided.
• Attend and actively participate in all required meetings.
• Other duties as assigned by supervisor.

Knowledge, Skills and Abilities:

• Excellent engagement skills.
• Effective written, oral, and crisis intervention skills.
• Ability to think conceptually and to be creative.
• Strong interpersonal skills with attention to detail.
• Problem solving skills.
• Ability to plan and analyze.
• Ability to work independently and work as part of a team.
• Knowledge of issues related to homelessness, poverty, and mental health.
• Computer literacy in Microsoft Office.