Case Worker (7993)

The Salvation Army; Daytona Beach (FL); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Paid Time Off

Retirement Savings Plan

Life Insurance and more!

Job summary

The Salvation Army in Daytona Beach, FL seeks a Full Time Regular Case Management professional to conduct client interviews, develop intake and case plans, maintain HMIS records, and coordinate housing and community referrals. The role emphasizes client progress, documentation, and collaboration with community agencies.

Ideal candidates will have two years of college coursework in social work or related fields and two years’ experience in social/public service settings.

Qualifications

• Two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field.
• Two years’ experience working in a social or public service environment with experience assisting the public or an equivalent combination of education and experience.

Responsibilities

• Interviews applicants to determine eligibility for program enrollment based on established guidelines.
• Develops intake and case plans for clients and completes necessary paperwork.
• Prepares and maintains case records and HMIS entries.
• Meets regularly with clients to discuss progress and document outcomes.
• Plans and facilitates life management classes to develop client skills.
• Assists clients in locating affordable housing and coordinates housing resources.
• Refers clients to appropriate programs or other agencies as needed.
• Completes discharge plans and maintains follow-up records.
• Attends community meetings to educate on the program and promote referrals.
• Prepares and maintains monthly statistics reports.

Skills

Two years college coursework

Two years experience in social/public

Education

Some College

Job description

Job Details

Job Location: FLA-Daytona Beach Corps - Daytona Beach, FL 32117

Position Type: Full Time Regular

Education Level: Some College

Salary Range: $17.50 - $18.00 Hourly

Job Shift: Day

Job Category: Case Management

This position is responsible for:

Key Responsibilities:

• Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtain pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program.
• Develops intake and case plans for client; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate; completes social history on new clients each week.
• Prepares and maintains case records and logs on all assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS).
• Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
• Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.
• Consistently serves as a mentor and provides positive examples of proper hygiene, personal appearance, records retention, budget planning, scheduling, etc.
• Assists clients in locating/securing affordable housing; conducts home visitations when appropriate; ensures that client's living quarters are properly furnished and maintained; contacts appropriate person to facilitate needed repairs; conducts routine inspections of living quarters and grounds.
• Refers clients to appropriate Corps programs or other agencies based on clients’ needs and in accordance with their program plan.
• Completes discharge plans of clients exiting the program; transfers file contents to non-active file; prepares card for follow-up mailing.
• Attends community meetings with representatives of other agencies in order to educate them about the program, make client referrals and maintain awareness of client's progress.
• Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same.

This position requires a Level 2 background screening. For general information about the Florida Clearinghouse screening process, visit: https://info.flclearinghouse.com/faq.html

Physical Requirements and Working Conditions:

• Ability to work with the public encompassing all types of behaviors.
• Ability to interview clients and to obtain pertinent information.
• Ability to prepare and maintain accurate and complete case notes and client records.
• Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines.
• Ability to build and maintain effective and professional working relationships with clients and community agencies.
• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to think clearly and quickly in order to maintain control of client caseload.
• Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
• Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits:

• Health, Dental and Vision Insurance
• Paid Time Off
• Retirement Savings Plan
• Life Insurance and more!

WHAT WE ARE LOOKING FOR IN YOU

• Two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field, AND
• Two years’ experience working in a social or public service environment with experience assisting the public, OR
• Any equivalent combination of education and experience which provides the required knowledge, skills, and abilities.

Licenses & Certifications:

None

Equal Opportunity Employer: Veterans | Disabled