Case Worker

Five Star Tax Resolution, INC; Las Vegas (NV); On-site; USD 38,572 - 39,950; Full time

Benefits offered by this job

Health insurance

Competitive salary and benefits

Collaborative team environment

Job summary

Five Star Tax Resolution, INC is seeking a dedicated Case Worker located in Las Vegas, NV, to assist clients through the tax relief process. You will conduct consultations, manage client relations, and collaborate with legal teams to ensure a smooth experience for clients in navigating their tax issues.

The ideal candidate will hold a bachelor's degree and have over 2 years of experience in case management or tax resolution. Join a supportive environment to make a difference in clients’ lives.

Qualifications

• Bachelor's degree in business, finance, or equivalent experience.
• 2+ years in case management or tax resolution preferred.
• Strong communication, organizational, and time management skills.

Responsibilities

• Conduct consultations, gather financial documents, assess eligibility for tax relief programs.
• Serve as primary point of contact for clients, providing updates.
• Work with legal and tax teams to develop submission strategies.

Skills

Strong communication

Organizational skills

Time management

Proficiency in Microsoft Office

Case management software

Education

Bachelor’s degree in business, finance, or related field

Job description

Location: 5550 Painted Mirage Rd, Las Vegas, NV 89149

Job Type: Full-time

Pay Range: $28.00 - $29.00 / hour

Overview

Five Star Tax Resolution is a leading tax relief company dedicated to helping individuals and businesses resolve tax issues. We are looking for a Case Worker to assist clients in navigating the tax relief process and advocate on their behalf.

Key Responsibilities

• Client Management: Conduct consultations, gather financial documents, and assess eligibility for tax relief programs.
• Communication & Support: Serve as the primary point of contact for clients, providing updates and guidance throughout the resolution process.
• Collaboration: Work with legal and tax teams to develop strategies and submit necessary documentation to the IRS and state agencies.
• Follow-up & Documentation: Ensure timely case follow-ups, track progress, and maintain accurate records.

Qualifications

• Education: Bachelor’s degree in business, finance, or a related field (or equivalent experience).
• Experience: 2+ years in case management or tax resolution (preferred).
• Skills: Strong communication, organizational, and time management skills. Proficiency in Microsoft Office and case management software.

Why Join Us?

• Competitive salary and benefits
• Impactful work helping clients resolve tax issues
• Collaborative and supportive team environment

Benefits

• Health insurance

Schedule

• 8 hour shift

Five Star Tax Resolution is an Equal Opportunity Employer.