Case Manager

Five Star Tax Resolution, INC; Las Vegas (NV); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Competitive salary and benefits

Health insurance

Collaborative team environment

Job summary

Five Star Tax Resolution, INC is hiring a Case Worker in Las Vegas to assist clients in navigating tax relief processes and advocate on their behalf. The role involves client management, communication, and collaboration with legal teams to develop strategies and manage documentation.

A Bachelor's degree and 2+ years of relevant experience are required. Join a supportive team with a competitive salary and benefits while making an impactful difference in clients' lives.

Qualifications

• Bachelor’s degree in business, finance, or equivalent experience required.
• 2+ years in case management or tax resolution preferred.
• Strong communication, organizational, and time management skills needed.

Responsibilities

• Conduct consultations, gather financial documents, and assess eligibility for tax relief programs.
• Serve as the primary point of contact for clients, providing updates and guidance throughout the resolution process.
• Work with legal and tax teams to develop strategies and submit documentation to the IRS and state agencies.
• Ensure timely case follow‑ups, track progress, and maintain accurate records.

Skills

Strong communication

Organizational skills

Time management skills

Proficiency in Microsoft Office

Case management software

Education

Bachelor’s degree in business, finance, or a related field

Job description

5550 Painted Mirage Rd, Las Vegas, NV 89149

Full‑Time | Posted January 6, 2026

Pay Range: $20.00 - $25.00 / hour

Five Star Tax Resolution is a leading tax relief company dedicated to helping individuals and businesses resolve tax issues. We are looking for a Case Worker to assist clients in navigating the tax relief process and advocate on their behalf.

Key Responsibilities

• Client Management: Conduct consultations, gather financial documents, and assess eligibility for tax relief programs.
• Communication & Support: Serve as the primary point of contact for clients, providing updates and guidance throughout the resolution process.
• Collaboration: Work with legal and tax teams to develop strategies and submit necessary documentation to the IRS and state agencies.
• Follow‑up & Documentation: Ensure timely case follow‑ups, track progress, and maintain accurate records.

Qualifications

• Education: Bachelor’s degree in business, finance, or a related field (or equivalent experience).
• Experience: 2+ years in case management or tax resolution (preferred).
• Skills: Strong communication, organizational, and time management skills. Proficiency in Microsoft Office and case management software.

Why Join Us?

• Competitive salary and benefits
• Impactful work helping clients resolve tax issues
• Collaborative and supportive team environment
• Health insurance

Five Star Tax Resolution is an Equal Opportunity Employer.

Job Type: Full‑time