Case Support Specialist

Montrose County; Montrose (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

Montrose County is seeking a Case Management Aide to support case workers in Adult or Child Welfare Services. You will handle routine clerical tasks, data entry, and filing, while upholding client confidentiality.

Responsibilities include assisting in service plans, coordinating meetings, and preparing intake packets. Strong organizational and communication skills are essential for success in this role.

Qualifications

• Education: A High school graduate or equivalent. Course work in behavioral or social science, general office procedures as it relates to the position; A Bachelor’s degree from an accredited college or university in Social or Behavioral sciences may substitute for the experience requirement.

Responsibilities

• Provides routine clerical support to Adult and/or Child Welfare Services staff including completion of reports and documentation of site visits.
• Data entry into all appropriate systems, including all case management information.
• Establishes and maintains filing systems, including updating materials, retrieving information and ensuring accuracy of files.
• Maintains the principles of client confidentiality in every interaction.
• Attends and participates in agency staff meetings and/or agency committees.
• Supports caseworkers in carrying out service plans; provides assessment of client to assist in the decision making processes; documents observations and interactions; assists in accessing community resources; staff cases as needed in order to provide information regarding safety and welfare of the client.

Skills

Telephone skills

Organizational skills

Interpersonal skills

Communication skills

Bilingual Spanish (preferred)

Education

High school diploma

Bachelor's degree in Social/Behavioral sciences (substitution for experience)

Tools

CBMS system

TRAILS system

Word processing

Database manipulation

Spreadsheets

Job description

Montrose County is seeking a Case Management Aide to support case workers in Adult or Child Welfare Services. You will handle routine clerical tasks, data entry, and filing, while upholding client confidentiality.

Responsibilities include assisting in service plans, coordinating meetings, and preparing intake packets. Strong organizational and communication skills are essential for success in this role.