Case Specialist

WizeHire, Inc; Boca Raton (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Employee development

Professional growth

Job summary

Robinson and Casey, PLLC is seeking a Case Specialist to guide families through addiction, mental health, and crisis situations with empathy and practical guidance. You will leverage consultative sales skills to connect families with the right legal and support services, while collaborating with a team dedicated to compassionate, evidence-based care and ongoing employee development.

Join a culture built on honesty, integrity, and service as you help families navigate complex legal paths toward

Qualifications

• Exceptional consultative sales skills.
• Ability to communicate with empathy and confidence.
• Comfortable in accountability-driven environments.

Responsibilities

• Guide families through addiction, mental health, and crisis situations.
• Support families in taking meaningful steps toward recovery.
• Collaborate with a collaborative team to provide compassionate guidance.

Skills

Consultative sales

Empathy

Accountability

Job description

At Robinson and Casey, PLLC, you'll find a team dedicated to helping families navigate some of their most challenging moments. As a Case Specialist, you'll play a pivotal role in guiding families through addiction, mental health, and crisis situations. This isn't just about handling calls; it's about being a trusted partner who supports families in taking meaningful steps toward recovery. Your work has a lasting impact, offering purpose-driven engagement that truly matters.

We're looking for someone with exceptional consultative sales skills who can communicate with empathy and confidence. You'll excel if you thrive in accountability-driven environments and find fulfillment in helping others. Join us, and you'll be part of a collaborative culture focused on innovation, employee development, and making a difference. If you're ready to bring your expertise to a role that makes a real impact, let's embark on this journey together.

Who We Are

At Robinson & Casey, we believe that compassion and doing things the right way go hand in hand. We specialize in Behavioral Health Law — the Marchman Act and Guardianship — which means we walk alongside families in the hardest moments of their lives, guiding them down proven legal paths to lifesaving treatment for their loved ones.

We're not just in the business of law. We're in the business of helping families rebuild, recover, and move forward — through systems that work, processes we trust, and a team that shows up for every family we serve.

Our values — Honesty, Courage, Integrity, Empathy, Perseverance, and Service — guide everything we do.