Case Processing Specialist

Management & Training Corporation; Anson (TX); On-site; USD 59,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

AD&D insurance

Sick leave

Paid holidays

Disability insurance

401(k) retirement plan

EAP

Education assistance

Job summary

Management & Training Corporation seeks a detail‑oriented ICE case processing assistant to support field office personnel. You will handle case files, data entry, and docket coordination ensuring accuracy and compliance with ICE directives.

The role requires a high school diploma or equivalent, with a preference for higher education and at least one year of related experience. A professional, discreet approach is essential.

Qualifications

• High school diploma or equivalent required. Associate or bachelor’s degree preferred.
• Minimum of one year directly related industry experience required.
• Strong discretion, professionalism, attention to detail, and excellent written and verbal communication.

Responsibilities

• Process immigration case files and manage documentation with accuracy.
• Enter data into ICE systems complying with agency protocols.
• Maintain up-to-date case status records and report generation.
• Coordinate interviews, hearings, removals, and case updates with ICE personnel.
• Review paperwork for completeness and ensure proper docketing and release conditions.

Skills

Discretion

Attention to detail

Communication skills

Organizational skills

Time management

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Job description

• Medical, vision & dental insurance and prescription drug benefits
• Life and Accidental Death & Dismemberment (AD&D) insurance
• Sick and vacation time
• Long- and short-term disability (optional)
• Paid holidays
• Employee Assistance Program (EAP)
• Civic duty and military leave
• Education assistance

Job Description

Pay: $28.22 per hour

Schedule: Full-time

Benefit Package Includes

• Medical, vision & dental insurance and prescription drug benefits
• Life and Accidental Death & Dismemberment (AD&D) insurance
• Sick and vacation time
• Long- and short-term disability (optional)
• Paid holidays
• 401(k) retirement plan
• Employee Assistance Program (EAP)
• Civic duty and military leave
• Education assistance

Work with a purpose! Management & Training Corporation (MTC) provides a safe and secure working environment for our staff at the Bluebonnet Detention Center in Anson, TX.

What you’ll do:

You’ll be responsible for assisting ICE Field Office Personnel with case processing duties in compliance with MTC and ICE directives

Essential Functions

• Process cases and perform all peripheral activities, immigration records, management, and document preparation.
• Prepare, review, and manage case files, ensuring accuracy and completeness in all documentation.
• Ensure Alien Files (A-files) and ICE systems reflect a case status that is updated, accurate, and complete.
• Accurately enter data into ICE systems ensuring compliance with agency protocols and data integrity requirements.
• Maintain and update electronic and paper-based case files, ensuring compliance with federal privacy laws, DHS policies, and federal data security requirements.
• Retrieve, compile, and organize county, state, and federal court records, conviction documents, and support case materials for multiple databases, and other government sources.
• Maintain up-to-date case status records, court scheduling details, and case tracking logs.
• Generate case status reports and monitoring dashboards.
• Assist with docket coordination with EOIR and USCIS. Coordinate with ICE offices to facilitate interviews, hearings, removals, and case updates.
• Review appropriate paperwork for completeness and accuracy.
• Ensure all administrative applications are reviewed. A-files are updated, and docket officers timely notified for appropriate law enforcement action.
• Rack compliance with release conditions and report violations, as applicable.
• Assist ICE Office of Principle Legal Advisor (OPLA) in obtaining criminal history checks and other supporting documents as needed prior to court.
• Assist ICE personnel with scheduling and coordinating interviews between detainees and ICE officers, consulates, and legal representatives, as assigned.
• Organize and prepare removal documents and coordinate with ICE personnel for scheduling removal and staging flights. Ensure all documentation is prepared and accurate.
• Ensure aliens scheduled for removal have the necessary documentation in A-files per ICE instructions.
• Ensure travel information, ICE Air scheduling and manifest(s) are completed, detention center release forms are prepared, and property inventories/receipts are ready on the scheduled time and day of departure.
• Ensure detainees have the necessary legal paperwork, seven-day supply of medication, property, and valuables before transfer or removal.
• Collect, review for completeness and accuracy, and file signed Form I-205 Warrant of Removal Deportation departure verifications in A-file.
• Ensure case is closed in the ICE data systems and file is transferred to the National Record Center for storage.
• Schedule interviews between detainees and ICE officers, consulates, and legal representatives as applicable.
• Communicate with all aliens in the alien’s primary language with assistance from an electronic language translator device.
• Provide other logistical and administrative support for ICE personnel as assigned.
• Provide surge support after hours, including expanded breadth and depth of tasks as required.
• Regular and predictable onsite attendance is required.
• It is expected that the incumbent will work overtime, when directed to do so.

It is expected that the incumbent shall perform other duties as assigned within his/her capabilities as determined by management.

Education And Experience Requirements

• Must be at least 21 years of age and a US citizen.
• High school diploma or equivalent required. Associate or bachelor’s degree preferred.
• Minimum of one year directly related industry experience required. Must have knowledge of program objectives, policies, procedures, and requirements related to immigration case processing and prior experience and/or training related to reviewing law enforcement documentation such as detention files, custodial records, or case files including A-file and DHS databases or previous experience in conducting interviews for immigration or detention related purposes.
• High level of discretion, professionalism, and attention to detail, professional written and verbal communication skills, and excellent organizational and time-management skills are also required.
• Valid driver’s license with an acceptable driving record required, unless waived by management.

Post Hire Requirements

Must successfully complete annual in-service training requirements and maintain appropriate facility clearance.

Why:

Make a real difference every day by helping to change lives.

Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process.

About Us

Learn more about Management & Training Corporation here