Case Manager Youth Engagement

Goodwill Industries of SE WIS in; Chicago (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Case Manager for Youth Engagement to provide essential pre- and post-employment services to young individuals in Metro Chicago. This temporary role involves working closely with youth aged 16 to 24, helping them navigate social services and develop skills necessary for employment. With a focus on community engagement and individual empowerment, this position is perfect for those passionate about making a difference in the lives of young people. If you thrive in a collaborative environment and are eager to support youth in overcoming barriers to employment, this opportunity is for you.

Qualifications

• Minimum 3 years in counseling or coaching youth seeking employment.
• Experience in Social Services, Education, or Community Leadership preferred.

Responsibilities

• Provide pre- and post-employment case management services to youth.
• Develop individualized program plans and provide job coaching services.

Skills

Counseling

Coaching

Social Services

Communication

Problem-Solving

Bilingual

Education

Two years of college or equivalent experience

Tools

Microsoft Office

Workforce Development Systems

Job description

Case Manager Youth Engagement (Finance)

The Case Manager Youth Engagement is responsible for providing pre- and post-employment case management services, social services navigation, coaching, and other supportive services to youth ages 16 - 24 within Metro Chicago.

Responsibility Level:

Assume primary responsibility for providing pre- and post-employment case management services, social services navigation, coaching, and other supportive services to youth ages 16 - 24 within Metro Chicago. The Case Manager supports individuals in need, addressing barriers to employment such as transportation, soft and hard skills development, housing, healthcare, and other social, cultural, and environmental factors. The role involves identifying needs, setting goals, and developing plans to help individuals prepare for, secure, and maintain employment.

Implements strategies to achieve organizational and Mission Services goals. Works on projects and initiatives lasting 3 - 12 months.

Additional Information:

This is a grant-funded, temporary position (3-12 months, depending on renewal). Candidates should be aware of its temporary nature and be prepared to fulfill the outlined responsibilities within this timeframe.

Principal Duties:

1. Support initial intake and assessment with Workforce Connection Center staff to identify needs and develop program plans.
2. Develop, with the youth, a development plan that identifies needs, sets goals, and outlines achievement strategies.
3. Provide individualized case management services based on needs and program plans, including information and referrals.
4. Offer skill development and job coaching services as needed.
5. Record progress and complete documentation within established timeframes using company software.
6. Comply with CARF standards, laws, policies, procedures, and confidentiality rules.
7. Conduct outreach to explain available services.
8. Attend meetings and trainings as required.
9. Manage work effectively, serve as a team member or subject matter expert, and communicate appropriately about change.
10. Work independently, solve problems of moderate to advanced complexity, and interpret data.
11. Apply professional principles and skills to modify processes and resolve situations.
12. Champion community engagement initiatives and serve as an ambassador for Goodwill.
13. Perform other duties as assigned.

Requirements:

• Two years of college or equivalent experience; minimum 3 years in counseling or coaching youth seeking employment.
• Experience in Social Services, Education, Nonprofit, Community Leadership, or related fields.
• Knowledge of job training methods preferred.
• Bilingual candidates preferred.
• Proficiency in Microsoft Office and workforce development systems.
• Ability to interact positively with diverse backgrounds.
• Flexible hours and ability to travel; valid driver’s license required.

Core Cultural Competencies:

• Customer Focus
• Values Differences
• Effective Communication
• Situational Adaptability
• Drive for Results
• Accountability

Physical/Sensory Demands:

Occasional lifting (up to 20 pounds), movement, weather exposure, repetitive hand/foot use, extended standing, and visual tasks required. Travel may be necessary.

Compensation considers education, experience, and other criteria. Roles may participate in incentive plans and benefits vary by employment category.

Equal Opportunity Employer