Case Manager – Women & Family Recovery

Crossroads for Women Inc.; Windham (ME); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid time off

6 holidays

401K plan with an employer match

Life insurance paid by employer

Short term/ long term disability

Continuing education and professional

development allowances

Job summary

Crossroads for Women Inc. in southern Maine is seeking a full-time Case Manager to support Mothers and Children in our Residential substance use treatment program in Windham.

This role collaborates with the clinical and medical teams to ensure day-to-day care aligns with agency policy, licensing, and CARF standards. An ideal candidate has experience with co-occurring disorders, strong relational skills, and the ability to work both independently and as part of a team.

Qualifications

• Bachelor's degree in social work or related field preferred but not required.
• Experience with children, child protective services, or child welfare.
• Knowledge of crisis management techniques.
• Familiarity with behavioral health issues and interventions.
• Strong communication and interpersonal skills.
• Ability to manage conflicts and resolve issues.
• Experience conducting assessments and developing service plans.
• Ability to work independently and as part of a team.

Responsibilities

• Provide case management services to individuals and families in need.
• Completes proper documentation according to agency and licensing standards utilizing the EHR.
• Conduct assessments to determine client needs and develop appropriate plans.
• Coordinate and monitor services provided by various agencies and organizations.
• Advocate for clients and ensure they have access to necessary resources and support.
• Provide crisis intervention and support during emergencies or difficult situations.
• Collaborate with other professionals to ensure comprehensive care for clients.
• Participates in agency, program and external meetings and committees as assigned.
• Represents and communicates Crossroads philosophy and mission.
• Attends residential program team meetings and provides support to staff.

Skills

Crisis management

Behavioral health knowledge

Communication skills

Interpersonal skills

Conflict resolution

Assessments & service plans

Teamwork

Independence at work

Education

Bachelor's degree in social work or related field

Job description

Crossroads for Women Inc. in southern Maine is seeking a full-time Case Manager to support Mothers and Children in our Residential substance use treatment program in Windham.

This role collaborates with the clinical and medical teams to ensure day-to-day care aligns with agency policy, licensing, and CARF standards. An ideal candidate has experience with co-occurring disorders, strong relational skills, and the ability to work both independently and as part of a team.