Case Manager - Westchester Residence

The Doe Fund Inc.; New York, Northern (NY, KY); Hybrid; USD 50,000 - 61,000; Full time

Job summary

The Doe Fund Inc. in Bronx, NY is recruiting a Case Manager to provide supportive case management for residents in a new permanent supportive housing program.

You will work with individuals referred by HASA, helping them access services and achieve independence. The role requires a Bachelor’s in Social Work or related field and at least three years post-Master's experience, with strong knowledge of HIV/AIDS, substance use, mental health, and homelessness.

Qualifications

• Bachelor’s Degree in Social Work or relevant field.
• Minimum of three years of post-Master's experience.
• Knowledge of HIV/AIDS, substance abuse, mental illness, homelessness.
• Strong case management skills and knowledge of benefits in NYC Metro area.
• Sensitivity to community issues and needs.
• Outstanding interpersonal and written communication skills.
• High ethical standards, confidentiality and integrity.
• Proficient in email, Word, Excel and PowerPoint.

Responsibilities

• Maintain a caseload and provide supportive case management.
• Keep resident records compliant with standards.
• Conduct and review assessments.
• Develop and implement individual service plans.
• Assist residents with accessing healthcare providers.
• Provide counseling and crisis intervention when needed.
• Help residents secure and maintain benefits.
• Coordinate with hospitals and community programs.
• Facilitate groups promoting health and independent living.
• Monitor rent payments and budgeting for residents.
• Educate residents about mental health approaches.
• Attend trainings and complete required reports.
• Other duties as assigned.

Skills

Case management

Communication

Interpersonal skills

Confidentiality

Education

MSW or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Email

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Bronx, NY, US

Salary: $55,000.00 Annually

Join The Doe Fund in our mission to move New Yorkers from homelessness to stable housing, lasting employment, and economic opportunity. Our flagship workforce development program, Ready, Willing & Able (RWA), operates across 660 transitional housing beds and combines housing and comprehensive supportive services with paid work training, career preparation, and occupational skills training. The Doe Fund’s innovative social enterprise model creates additional opportunities for New Yorkers to gain paid, hands‑on experience while delivering essential services across the city, including supplemental sanitation, graffiti removal, and rain garden maintenance. We are also one of New York City’s largest nonprofit developers of permanent affordable and supportive housing, with more than 2,100 apartments in operation or development, creating safe, dignified homes with supportive services and spaces that foster community and connection. The Doe Fund has an annual operating budget of $88 million and a full‑time staff of over 500, a significant portion of whom are graduates of our programs. We are seeking a Case Manager for

The Doe Fund's newest permanent supportive housing program for homeless individuals and families living with HIV/AIDS. The program is designed to provide long‑term residential care and twenty‑four‑hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well‑being. This 151‑unit residence will provide housing for 31 individuals referred by the New York City HIV/AIDS Services Administration (HASA), and the remaining 120 units will be apartments for moderate‑income households.

The Case Manager is responsible for providing supportive case management services to the residents referred by HASA. The successful candidate will have strong clinical and communication skills along with experience working with the HIV/AIDS population.

RESPONSIBILITIES:

• Maintain a caseload and provide supportive case management services to these individuals
• Maintain resident records in compliance with agency and funding standards
• Conduct and review assessments
• Develop and implement individual Service Plans and assist residents with achieving their goals geared towards self-sufficiency
• Monitor and ensure residents are linked to healthcare providers
• Provide counseling and crisis intervention as necessary
• Assist residents in securing and maintaining benefits
• Maintain a liaison with community services including hospitals, substance abuse treatment programs, HRA, and mental health programs
• Facilitate groups and activities that promote health and independent living skills development
• Monitor and assist residents with rent payments and budgeting
• Educate residents about approaches to mental health
• Attend ongoing trainings to enhance the services provided to the residents
• Assist with completion of reports as needed
• Other duties as assigned

QUALIFICATIOns:

• Bachelor’s Degree in Social Work or relevant field
• Minimum of three years of post-Master's experience
• Ideal candidate must have working knowledge of HIV/AIDS, substance abuse, mental illness, and homelessness
• Excellent case management skills, including knowledge of benefits in the NYC Metro area
• Sensitivity to community issues and needs
• Outstanding interpersonal and communication skills, both oral and written
• Strong ethical standards, confidentiality, and personal integrity
• Computer proficiency (i.e., email, Microsoft Word, Excel and PowerPoint)

Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting‑edge of important social issues.

We are an equal opportunity employer, and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.