Case Manager - Twin Cities Area

Fraser; Minneapolis (MN); Hybrid; USD 50,000 - 52,000; Full time

Benefits offered by this job

Career growth opportunities

Community involvement in Fraser events

Employee Referral Bonuses

Job summary

Fraser in Minnesota seeks dedicated Case Managers to support CADI/BI and DD waivers, advocating for clients and coordinating services to achieve personalized goals.

Ideal candidates bring relevant education, a willingness to obtain QDDP, and strong documentation skills, with travel to meet clients 2–3 times weekly. Fully remote after 3–6 months onboarding, based in Minnesota.

Qualifications

• Bachelor’s degree in Social Work, Special Education, Psychology, Nursing, Human Services, or related field; Social Work licensure if degree is in Social Work.
• One year of experience in education or treatment of persons with developmental disabilities (QDDP qualified).
• Completion of at least one course focused on developmental disabilities (Fraser can provide this course free).
• Valid Minnesota Driver’s License with acceptable record.
• Ability to pass a DHS background study.
• Commitment to promoting diversity, multiculturalism, and inclusion with a focus on culturally responsive practice, internal self-awareness, and reflection.

Responsibilities

• Providing care coordination, monitoring client health and safety needs, and ensuring services effectively meet client goals.
• Intervening as needed to support clients and resolve service gaps.
• Serving as a consistent advocate and connection to resources.

Skills

Compassion

Organization

Documentation

Client advocacy

Communication

Education

Bachelor’s degree in Social Work or related field

Job description

Build Something Bigger — And Change Lives, Including Your Own. In 1935, Louise Whitbeck Fraser opened a school in her home for people with disabilities — defying social expectations and choosing compassion over convention. She believed everyone deserves the chance to reach their potential and thrive. Today, that same bold spirit is alive in every Fraser service. We’re still building something bigger — a more inclusive, connected world where everyone belongs. At Fraser, you’ll find more than a job. You’ll find purpose. You’ll find growth. And you’ll find a place where your work changes lives — including your own.

Fraser is currently seeking Case Managers to support individuals on the CADI/BI and DD waivers. Case Managers serve as advocates for Fraser clients, helping them access resources and services within the community. The ideal candidate will demonstrate compassion, strong organizational skills, and a commitment to client success, with experience working with individuals with developmental or intellectual disabilities. Excellent documentation and case noting skills are also essential.

Responsibilities include:

• Providing care coordination, monitoring client health and safety needs, and ensuring services effectively meet client goals.

• Intervening as needed to support clients and resolve service gaps.

• Serving as a consistent advocate and connection to resources.

Caseloads:

• CADI/BI Waiver Case Managers: Provide client-centered services to individuals receiving CADI/BI waiver support. Caseloads average about 35 clients (primarily adults, with some children). Case Managers meet with clients 2–3 times per year.

• DD Waiver & Non-Waiver Case Managers: Provide client-centered services to individuals receiving DD services. Caseloads average about 43 clients (a mix of children and adults). Case Managers meet with clients 2–3 times per year.

Requirements:

DD Case Managers must have:

• A bachelor’s degree in Social Work, Special Education, Psychology, Nursing, Human Services, or another field related to the education or treatment of persons with developmental disabilities or related conditions. If degree is in Social Work, Social Work licensure is required.

• One year of experience in the education or treatment of persons with developmental disabilities or related conditions (QDDP qualified).

• Completion of at least one course specifically focused on developmental disabilities (Fraser can provide this course free of charge).

• Valid Minnesota Driver’s License with acceptable record.

• Ability to pass a DHS background study.

• Commitment to promoting diversity, multiculturalism, and inclusion with a focus on culturally responsive practice, internal self-awareness, and reflection.

CADI/BI Case Managers must have one of the following:

• A bachelor’s degree in Social Work, Psychology, Sociology, or a closely related field. If degree is in Social Work, Social Work licensure is required.

• Or a bachelor’s degree in any field and one year of experience as a social worker, case manager, or care coordinator in a public or private social service agency.

  • And a commitment to promoting diversity, multiculturalism, and inclusion with a focus on culturally responsive practice, internal self-awareness, and reflection.

Fraser offers:

• Career growth opportunities
• Opportunities for community involvement in Fraser organized events
• Employee Referral Bonuses

Benefits for Full-time Employees (30+ hours per week)

• Medical, dental and vision insurance

• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee Assistance Plan (EAP)
• Life, AD&D and Voluntary Life Insurance
• Long-Term Disability, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance
• Pet Insurance
• 403(b) Retirement Plan with Company Match
• Work-Life Balance; 5 weeks of paid time off annually (18 days PTO + 9 Paid Holidays)
• UKG Wallet – Eligible employees can access earned wages before payday for added financial flexibility

Location, Schedule & Pay:

• Monday through Friday during standard business hours. Fully remote after first 3-6 months of onboarding is complete!
• Fraser provide services in Dakota, Hennepin, and Ramsey County
  • To be considered for this role, you must reside in Minnesota / Twin Cities Metro Area.
• Travel to meet with clients is required, client meetings may occur 2-3 times per week.

• The starting pay for this role is $50,000 to $52,000 per year depending on qualifications + $1,500 hiring bonus (external candidates only)

Why Join Fraser?

• Meaningful Impact
  Help individuals and families lead more connected, independent, and fulfilling lives. Your impact here is real — and lasting.
• Competitive Pay & Benefits
  Fraser offers fair pay and comprehensive benefits that support your health, well-being, and future goals.
• Flexibility & Work-Life Balance
  With flexible schedules, generous paid time off, and wellness programs, Fraser helps you care for others without sacrificing yourself.
• Grow Your Career With Us
  We invest in your development with training, licensure support, leadership pathways, and real opportunities to advance.
• Culture That Lives Its Values
  Inclusion isn’t just a buzzword — it’s how we operate. You’ll be seen, heard, and supported to bring your full self to work.
• Thrive with Stability and Purpose
  With nearly 90 years of trusted service and continued growth, Fraser is a nonprofit where you can build a lasting, mission-driven career.

Fraser is Minnesota’s leader in autism, mental health, and disability services — and one of the few Certified Community Behavioral Health Clinics (CCBHCs) in the state. As a nonprofit organization, we provide integrated community behavioral healthcare that improves quality, accessibility, and coordination of care. We lead with compassion, innovate with purpose, and fight for inclusion — every single day. Ready to Build Something Bigger? Join Fraser. Grow with us. Make a difference. Because when you thrive, so does the world around you.

Fraser is an Aff…

Diversity, Inclusion, and Belonging: Fraser values a diverse staff to ensure the best outcomes for our diverse client base. We are committed to anti-racism at Fraser. Our anti-racism committee assesses, develops, and implements numerous initiatives ranging from recruiting and retaining diverse staff to staff training and more.