Case Manager (Supports Planner)

Service, Inc. of Illinois; La Plata (MD); On-site; USD 64,395 - 79,861; Full time

Benefits offered by this job

Competitive base salary

Annual quarterly bonus potential

Travel reimbursement

403(b) match up to 5% of annual salary

Paid vacation, sick leave, and holiday pay

Tuition reimbursement

Job summary

Service, Inc. of Illinois in La Plata is seeking Supports Planners to provide case management services for individuals with disabilities. Key responsibilities include advocacy, developing Person-Centered Plans of Service (POS), and monitoring progress while maintaining compliance with HIPAA.

The ideal candidate will have a relevant degree, a valid driver’s license, and experience with person-centered planning. The competitive salary ranges from $64,395 to $79,861, alongside benefits like travel reimbursement and tuition reimbursement.

Qualifications

• Bachelor's or Master's degree in Human Services Administration, Psychology, Sociology, Social Work, Nursing, or Counseling.
• Valid driver’s license and a reliable vehicle.
• Preferred experience working with people with disabilities and with person-centered planning.
• Knowledge of Medicaid Home and Community-Based Services.

Responsibilities

• Advocate on behalf of people served and promote self-determination.
• Develop Person-Centered Plans of Service (POS).
• Monitor POS progress and maintain HIPAA-compliant records.

Skills

Problem solving

Decision making

Interpersonal communication

Teamwork

Education

Bachelor’s or Master’s degree in a related field

Job description

Position Overview

Service Coordination, Inc. (SCI) is seeking Supports Planners to provide case management services and support to people with disabilities and other complex medical needs within their communities.

Key Responsibilities

• Advocate on behalf of people served, provide education and resources to promote self‑determination.
• Collect eligibility information, obtain documentation, and develop Person‑Centered Plans of Service (POS).
• Facilitate the person‑centered planning process, write and update POS documents in collaboration with clients.
• Research, refer and coordinate community resources and services to achieve POS outcomes.
• Monitor POS progress, conduct on‑site visits, collect data, and report events as required.
• Maintain HIPAA‑compliant records, track time, and adhere to SCI policies and performance benchmarks.

Qualifications

• Education: Bachelor’s or Master’s degree in Human Services Administration, Psychology, Sociology, Social Work, Nursing, or Counseling.
• Valid driver’s license and a reliable vehicle.
• Preferred experience working with people with disabilities and with person‑centered planning.
• Knowledge of Medicaid Home and Community‑Based Services and state‑mandated Supports Planning requirements.
• Physical ability to remain largely stationary, operate a computer, and occasionally move office equipment.

Competencies

• Problem solving, decision making, initiative, trustworthiness, respect for others, interpersonal communication, relationship building, service orientation, teamwork, dependability, flexibility, detail orientation, professionalism, and planning.

Benefits

• Competitive base salary: $64,395–$79,861, commensurate with education and experience.
• Annual quarterly bonus potential.
• Travel reimbursement, 100% employer‑paid short‑term and long‑term disability and life insurance.
• 403(b) match up to 5% of annual salary, paid vacation, sick leave, and holiday pay.
• Tuition reimbursement, medical/dental/vision plans, comprehensive paid training, employer‑provided laptop and cell phone.
• Supportive leadership, monthly town halls, and annual reviews.

Equal Opportunity Statement

SCI is an equal‑opportunity employer and is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. SCI is also committed to providing equal opportunity and access to individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. To request a reasonable accommodation, contact Kathryn Eckert at [e-mail] or 410-218-5581.

All positions require the completion and passing of a 9‑Panel Drug Screening within 48 hours after accepting an offer. SCI does not sponsor immigration visas, including H‑1B, TN, or other non‑immigrant visas for this role.

SCI is committed to fostering a safe and productive workplace for all Team Members. All positions require the completion and passing of a 9‑Panel Drug Screening within 48 hours after accepting an offer. SCI does not sponsor for immigration, including for H‑1B, TN and other non‑immigrant visas, for this role.