Case Manager Supportive Housing

Wyandot Behavioral Health Network; Kansas City (KS); On-site; USD 42,000 - 64,000; Full time

Job summary

Wyandot Behavioral Health Network seeks a dedicated Case Manager to join our community-based team serving adults with severe mental illness. You will build relationships, coordinate services across health providers, connect clients to housing, healthcare, and community resources, and advocate for their wellbeing.

Responsibilities include assessments, treatment planning, crisis support, and ensuring high-quality care with compliant documentation and teamwork. Travel in the community is required.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Rehabilitation, Human Services, or related field.
• Valid driver’s license, reliable transportation, and current automobile insurance.
• Strong interpersonal, communication, organizational, and time management skills.
• Ability to work independently while collaborating within a multidisciplinary team.
• Basic computer proficiency and the ability to use electronic health records.

Responsibilities

• Develop trusting, recovery-focused relationships with individuals and families.
• Conduct strengths-based assessments and collaborate on person-centered treatment plans.
• Coordinate care with behavioral health providers, primary care, hospitals, and community organizations.
• Connect clients to housing, healthcare, financial assistance, employment, transportation, and resources.
• Advocate for clients with healthcare providers, courts, schools, government agencies, and social services.
• Support individuals during crises by coordinating interventions and services.
• Monitor progress and adjust service plans as needed.
• Complete timely, accurate documentation meeting Medicaid, agency, and regulatory standards.
• Participate in team meetings, clinical supervision, ongoing training, and professional development.
• Travel throughout the community to meet clients and transport them to appointments.

Skills

Interpersonal communication

Organizational skills

Time management

Independent work capability

EHR proficiency

Driver's license

Education

Bachelor's degree or equivalent in human services

Job description

Description

Make a meaningful difference every day.

At Wyandot Behavioral Health Network (Wyandot BHN), we believe recovery is possible and that every individual deserves compassionate, person-centered support. We're seeking a dedicated Case Manager to join our community-based team serving adults living with severe and persistent mental illness. In this role, you'll build meaningful relationships with individuals and families, coordinate services across behavioral health and medical providers, connect clients to essential community resources, and advocate for the support they need to thrive. If you're passionate about helping others achieve greater independence and wellness, we'd love to meet you.

What You'll Do

As An Case Manager, You Will

• Develop trusting, recovery-focused relationships with individuals and their families.
• Conduct strengths-based assessments and collaborate on person-centered treatment plans that support each individual's goals.
• Coordinate care with behavioral health providers, primary care, hospitals, community organizations, and family members.
• Connect clients to housing, healthcare, financial assistance, employment, transportation, and other community resources.
• Advocate for clients with healthcare providers, courts, schools, government agencies, and social service organizations.
• Support individuals during periods of crisis by helping coordinate appropriate interventions and services.
• Monitor progress, adjust service plans as needed, and ensure clients receive the highest quality of care.
• Complete timely, accurate documentation that meets Medicaid, agency, and regulatory standards.
• Participate in team meetings, clinical supervision, ongoing training, and professional development.
• Travel throughout the community to meet clients where they are and, when appropriate, transport clients to appointments and services.

What Success Looks Like

• Delivering compassionate, person-centered services that promote recovery and independence.
• Helping clients access the right services at the right time.
• Building strong partnerships with healthcare providers and community organizations.
• Meeting productivity and documentation expectations while maintaining high-quality care.
• Contributing to a collaborative, supportive team culture.
• Demonstrating professionalism, cultural humility, ethical practice, and respect in every interaction.

Requirements

What We're Looking For

• Bachelor's degree in Social Work, Psychology, Rehabilitation, Human Services, or a related field (or equivalent education and experience in the human services field).
• Valid driver's license, reliable transportation, and current automobile insurance.
• Strong interpersonal, communication, organizational, and time management skills.
• Ability to work independently while collaborating effectively within a multidisciplinary team.
• Basic computer proficiency and the ability to use electronic health records and other required technology.

Preferred Qualifications

• Experience providing case management or care coordination in behavioral health or human services.
• Knowledge of severe and persistent mental illness, recovery-oriented services, trauma-informed care, and evidence-based practices.
• Familiarity with Medicaid requirements and community behavioral health resources.
• Understanding of regulations and best practices related to community mental health services.

Why Join Wyandot BHN?

When you join Wyandot BHN, you become part of a mission-driven organization committed to improving lives and strengthening our community. We invest in our employees through ongoing training, professional development, supportive supervision, and a collaborative team environment where your work truly matters.

If you're looking for a career where you can build relationships, advocate for others, and help people move toward recovery and greater independence, we encourage you to apply.