Case Manager Supervisor (47056)

Care For the Homeless; New York (NY); On-site; USD 48,000 - 53,000; Full time

Job summary

A leading health services organization is seeking a Case Manager Supervisor to oversee case management staff, ensuring high-quality support for clients. The role involves supervisory tasks, client engagement documentation, and collaboration with social services. Candidates should have a Master’s in Social Work and extensive experience in clinical settings.

Qualifications

• Minimum 5 years of clinical experience required.
• Experience with mentally ill or homeless populations preferred.
• Supervisory experience in a clinical setting for at least 3 years.

Responsibilities

• Directly supervise and orient Case Managers and interns.
• Monitor quality assurance and compliance in case documentation.
• Participate in case conferences and other meetings.

Skills

Excellent oral and written communication skills

Proven supervisory skills

Flexibility in nontraditional settings

Education

Master’s Degree in Social Work

MS in mental health counseling

Job description

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Summary: The Case Management Supervisor (reporting to the Director of Social Services) has responsibility for the following:

Essential Duties And Responsibilities

• Directly supervise the Case Managers
• Provide orientation and initial training to new Case Managers and Social Work interns
• Work with Clinical Supervisor, Director of Social Services on quality assurance issues including closing of the charts
• Review daily case notes in CARES and ensure that Case Managers input case notes within 24 hours
• Monitor incident reports and ensure that follow up case notes are being attached
• Approve documentation in all charts
• Identify and coordinate the training and educational needs of the Case Management staff
• Facilitate groups that will address the needs of the clients
• Provide support to clients who are struggling to follow up on their ILPs
• Cover caseloads when necessary
• Document client engagement in CARES
• Audit the clients’ charts to ensure compliance
• Participate in case conferences, team meetings, staff training, community meetings, and staff meetings
• Perform other duties as assigned.
  
  

Job Qualifications

Educational Requirements:

• Master’s Degree in Social Work (Licensed Master Social Worker). MS in mental health counseling
  
  

Experience

• Minimum of 5 years of clinical experience
• Experience working with the mentally ill and/or homeless population
• Flexible and comfortable in nontraditional setting
• Excellent oral and written communication skills
• Proven supervisory skills (in a supervisory capacity for a minimum of 3 years)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Other

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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