Case Manager Supervisor

Stony Brook University; New York (NY); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Smoke-free environment

Job summary

Stony Brook Medicine seeks a TH Staff Associate/Supervising Case Manager to lead the Care Management Department, oversee Case Managers and Appeal Managers, and guide staff in discharge planning and care coordination.

The role requires NYS RN license and a bachelor’s degree, five years acute care experience, and strong leadership and communication skills; you will contribute to budget input, performance improvement, and regulatory compliance while maintaining patient-centered care.

Qualifications

• NYS RN License and a Bachelor Degree.
• Five years acute care experience.
• Experience in Case Management or Managed Care.

Responsibilities

• Provide clinical services to patient population and oversee staff including Case and Appeal Managers.
• Input into department budget, utilization review, staffing and systems and processes.
• Mentor staff and coordinate department orientation of new staff.
• Ensure discharge planning and care coordination align with regulatory requirements.
• Maintain high level of customer service and support interdisciplinary teams.

Skills

Leadership

Communication

Care coordination

Education

Bachelor Degree

Master Degree

Tools

Excel

Word

Access

Job description

Case Manager Supervisor

Position Summary

At Stony Brook Medicine, a TH Staff Associate/Supervising Case Manager is a valuable member of our team, who provides clinical services to our patient population.

Qualified candidates will demonstrate superior patient care and possess outstanding communication skills while adhering to our high standard of excellence.

Duties of a TH Staff Associate/Supervising Case Manager in the Care Management Department may include the following but are not limited to:

• Support efficient use of resources.
• Input into department budget, utilization review, staffing and department systems and process.
• Provide direction and guidance to staff regarding role and responsibility.
• Oversees staff performance including Case Managers and Appeal Managers.
• Input in performance on other disciplines within the department.
• Support the financial goals and strategic plans of the hospital.
• Maintains knowledge and competence in Care Management programs, performance improvement activities, staffing analysis, weekend activities and data collection as directed by the department
• Maintain a high level of customer service.
• All unit coverage as indicated.
• All other duties as assigned.
• Serves as a resource for interdisciplinary staff by providing guidance and education on case management processes, regulatory requirements, and care coordination best practices.
• Participates in the development and delivery of educational programs and in-service training related to case management, discharge planning, and patient-centered care.
• Act as a mentor to staff and coordinates department orientation of new staff.

Qualifications

Required Qualifications

• NY State RN License and Bachelor Degree. Five years acute care experience.
• Experience in CM or Managed Care.
• Working knowledge of observation, RAC, Cert, MAC.
• Understanding of discharge planning and barriers in the system to discharge.
• Experience with Unit Rounds and transitional care information needed.
• Interview skills/high level CSR service with demonstrated leadership experience.
• PRI Certified.
• Weekday and weekend flexibility, day and evening rotation as needed.

Preferred Qualifications

• Master Degree.
• Certified in CM/Quality/CDI.
• Recent tertiary care experience.
• Experience in data base systems e.g. excel, word, access and hospital systems.
• Working knowledge of MCG/Interqual criteria.
• Track, trend and analyze reports with documentation.
• Managed Care or IPRO experience.
• Knowledge of regulatory requirements i.e. CMS, OBS, Two Midnight Stay, EMTALA, etc.
• Experience in Peds, NICU, ED or Psychiatry.
• Bi-lingual.

Verification of degree (e.g., diploma or official transcript) is required for this role.

Posting Overview

This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).

If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.

Additional Information

• Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
• All Hospital positions maybe subject to changes in pass days and shifts as necessary.
• This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
• This function/position maybe designated as "essential." This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.

Prior to start date, the selected candidate must meet the following requirements

• Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services
• Complete electronic reference check with a minimum of three (3) professional references.
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