Case Manager Supervisor

Dungarvin; Mendota Heights (MN); On-site; USD 60,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance (full-time)

Vision Insurance

Dental Insurance

401 K with employer match

Paid time off

PTO donation

Growth and development opportunities

Employee referral program

Employee assistance program

National brand discounts

Pay Active access

Paid training and orientation

Job summary

Dungarvin in Mendota Heights, MN seeks a Case Manager Supervisor to oversee case management services for individuals with disabilities. The role includes leadership in program evaluation, staff training, and ensuring regulatory compliance, while promoting service quality and collaboration with committees and leadership.

The supervisor will monitor policy implementation, safeguard quality assurance standards, and act as a resource and educator for the team.

Qualifications

• Bachelor's degree in a human service-related field.
• Two years of experience working with individuals with disabilities or aging preferred.
• Strong oral and written communication skills.
• Knowledge of case management principles, procedures and practices.
• Ability to adapt to varied duties and manage multiple tasks.

Responsibilities

• Monitor and evaluate the case management program and services.
• Coordinate case management services for individuals with disabilities.
• Train and supervise case management staff.
• Participate in management leadership, planning and compliance efforts.
• Develop and implement the organization's Plan and promote services.
• Participate in committees, conferences, and organizations affecting service delivery.
• Ensure implementation of company policies and quality assurance standards.

Skills

Communication skills

Case management knowledge

Analytical thinking

Adaptability

Conflict resolution

Driver's license

Education

Bachelor's degree in human services

Job description

The case manager supervisor position is designed to fulfill all job duties associated with the case manager job description, monitors and evaluates the case management program, coordinates case management services, and assists persons with disabilities in coordinating services that are needed and desired. The case manager supervisor should function as an educator and a resource. The case manager supervisor is responsible for training and supervising case management staff. This position will participate in management leadership, fiscal responsibilities, and the assurance of quality and compliance. The case manager supervisor participates in the development and implementation of the organization's Plan, promotes case management services, and participates in committees, conferences, and organizations that influence service delivery.

In conjunction with the case manager department supervisor, monitors and ensures implementation of all company policies and procedures related to personnel and service delivery. Monitors, and implements quality assurance standards that meet regulatory requirements and company standards. The case manager supervisor will always act in a professional manner and understand they represent the interests of the individual they support.

• - Starting Salary $60,200.00 - $61,855.50 annually *Listed salary range is based on experience level and may vary depending on an individuals skills and qualifications.

The case manager supervisor must possess:

• A bachelor's degree in a human service-related field and two years of experience working with individuals with disabilities or aging.
• Knowledge of the local community resources available
• Good oral and written communication skills
• Knowledge in case management principles, procedures and practices
• Demonstrates adaptability to performing a variety of duties, occasionally changing from one task to another of a different nature without loss of efficiency or composure
• Ability to negotiate and resolve conflict between dissenting parties
• Ability to conduct detailed analytical evaluations and studies and prepare related reports and recommendations
• A valid driver's license and proof of automobile insurance People employed in this position are expected to meet the qualifications of an unlimited driver.

The definition of the driving requirement is:

Unlimited driving position -- defined as one that requires an employee to drive a motor vehicle as a part of her/his Dungarvin work, including vehicles owned or leased by Dungarvin, and/or to drive a vehicle in which a person served is transported.

Medical, Vision and Dental Insurance for full-time employees

• Supplemental Insurance
• Flex Spending and HSA Accounts for full-time employees
• Pet Insurance
• Life Insurance for full-time employees
• 401 K plan with up to 3% employer match based on eligibility requirements
• PAID TIME OFF (PTO) for eligible employees
• PTO Donation
• Growth and Development Opportunities
• Employee Referral Program
• Employee Assistance Program
• National Brand Discounts
• Pay Active - access up to 50% of your pay before payday
• PAID training and orientation

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.

9/2/26