Case Manager Supervisor

Dungarvin; Mendota Heights (MN); On-site; USD 60,200 - 61,855; Full time

Benefits offered by this job

Medical, Vision and Dental Insurance

401 K plan with employer match

Paid Time Off (PTO)

Employee Referral Program

Job summary

A community support organization based in Minnesota seeks a Case Manager Supervisor to monitor and evaluate case management services for individuals with disabilities. This role involves training staff, ensuring compliance with policies, and conducting quality assurance evaluations. The ideal candidate will possess a bachelor's degree in a human service-related field and have two years of relevant experience. The organization offers comprehensive benefits including medical, dental, and vision insurance, as well as growth opportunities.

Qualifications

• Two years of experience working with individuals with disabilities or aging.
• Knowledge of local community resources.
• Valid driver's license and proof of automobile insurance.

Responsibilities

• Monitor and evaluate the case management program.
• Train and supervise case management staff.
• Ensure compliance with company policies and quality assurance standards.

Skills

Communication skills

Knowledge in case management principles

Ability to resolve conflict

Analytical evaluation skills

Education

Bachelor's degree in a human service-related field

Job description

At Dungarvin, we are more than a national provider of support services—we are a mission-driven organization rooted in respect, inclusion, and person-centered care. Since 1976, we have been committed to enhancing the quality of life for individuals with intellectual and developmental disabilities, including those with mental health, behavioral, and complex medical needs.

Dungarvin’s mission is simple yet powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do—from the way we build individualized service plans to how we engage with families, teams, and communities. We believe each person deserves to direct their own life, and we work to ensure their voices are heard and honored.

Operating across fifteen states, our team members—from direct support professionals to administrative staff—share a common purpose: to empower people with disabilities to live meaningful lives, on their own terms. Through Medicaid and Community Support Waivers, we deliver flexible, high-quality services tailored to each individual’s goals, values, and aspirations.

Join our Dungarvin family and help us make a lasting impact—one person, one voice, one choice at a time.

• Medical, Vision and Dental Insurance for full‑time employees
• Supplemental Insurance
• Flex Spending and HSA Accounts for full‑time employees
• Pet Insurance
• Life Insurance for full‑time employees
• 401 K plan with up to 3% employer match based on eligibility requirements
• PAID TIME OFF (PTO) for eligible employees
• Growth and Development Opportunities
• Employee Referral Program
• Employee Assistance Program
• National Brand Discounts
• Pay Active – access up to 50% of your pay before payday
• PAID training and orientation

Job Description

The case manager supervisor position is designed to fulfill all job duties associated with the case manager job description, monitor and evaluate the case management program, coordinate case management services, and assist persons with disabilities in coordinating services that are needed and desired. The case manager supervisor should function as an educator and a resource. The case manager supervisor is responsible for training and supervising case management staff. This position will participate in management leadership, fiscal responsibilities, and the assurance of quality and compliance. The case manager supervisor participates in the development and implementation of the organization’s Plan, promotes case management services, and participates in committees, conferences, and organizations that influence service delivery.

In conjunction with the case manager department supervisor, monitors and ensures implementation of all company policies and procedures related to personnel and service delivery. Monitors, and implements quality assurance standards that meet regulatory requirements and company standards. The case manager supervisor will always act in a professional manner and understand they represent the interests of the individual they support.

Starting Salary $60,200.00 – $61,855.50 annually *Listed salary range is based on experience level and may vary depending on an individuals skills and qualifications.

Qualifications

• A bachelor’s degree in a human service-related field and two years of experience working with individuals with disabilities or aging.
• Knowledge of the local community resources available
• Good oral and written communication skills
• Knowledge in case management principles, procedures and practices
• Demonstrates adaptability to performing a variety of duties, occasionally changing from one task to another of a different nature without loss of efficiency or composure
• Ability to negotiate and resolve conflict between dissenting parties
• Ability to conduct detailed analytical evaluations and studies and prepare related reports and recommendations
• A valid driver’s license and proof of automobile insurance
• Unlimited driving position: defined as one that requires an employee to drive a motor vehicle as a part of his/her Dungarvin work, including vehicles owned or leased by Dungarvin, and/or to drive a vehicle in which a person served is transported.