Case Manager Assistant

Dungarvin; Mendota Heights (MN); On-site; USD 23,000 - 33,000; Full time

Job summary

Dungarvin is a mission-driven provider of support services that helps people with intellectual and developmental disabilities live meaningful lives. The Case Manager Assistant supports the case management department and office operations, working on phone calls, typing, and clerical tasks at Mendota Heights, Monday through Friday, 8am to 5pm.

The starting wage is $20.25 per hour. The role requires a high school diploma or GED, fluent language skills, and proficiency with Word and Excel, plus

Qualifications

• Must have a high school diploma or GED Certificate and related education or experience outside of high school.
• Fluent receptive and expressive language; writing must be correct and professional.
• Typing 50 wpm, experience with Word and Excel; highly organized with strong time management and decision-making.
• Confidence, flexibility, self-direction; ability to handle unexpected demands and improve systems.

Responsibilities

• Cooperate with staff to expedite case management tasks; handle phone calls, typing, and general office duties.
• In-person at Mendota Heights location, M-F 8am–5pm; maintain accurate records and documentation.

Skills

Typing 50 wpm

Word & Excel

Highly organized

Time management

Clear communication

Professional writing

Education

High school diploma or GED

Related area experience/education

Tools

Word

Excel

Job description

At Dungarvin, we are more than a national provider of support services—we are a mission-driven organization rooted in respect, inclusion, and person-centered care. Since 1976, we have been committed to enhancing the quality of life for individuals with intellectual and developmental disabilities, including those with mental health, behavioral, and complex medical needs.

Dungarvin’s mission is simple yet powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do—from the way we build individualized service plans to how we engage with families, teams, and communities. We believe each person deserves to direct their own life, and we work to ensure their voices are heard and honored.

Operating nationally, our team members—from direct support professionals to administrative staff—share a common purpose: to empower people with disabilities to live meaningful lives, on their own terms. Through Medicaid and Community Support Waivers, we deliver flexible, high-quality services tailored to each individual’s goals, values, and aspirations.

Join our Dungarvin family and help us make a lasting impact—one person, one voice, one choice at a time.

Job Description

The Case Manager Assistant works cooperatively with all staff in expediting the general flow of matters pertaining to the case management department, and general office including, but not limited to the following: phone calls, typing, general office, and clerical duties.

In person at our Mendota Heights location M-F 8am - 5pm

Starting: $20.25/hour

Qualifications

Must have a high school diploma or GED Certificate and some education, training, and/or experience outside of high school in a related area.

The assistant must have fluent receptive and expressive language skills. Writing skills must reflect correct grammar, spelling, punctuation, composition, quality, and fluent vocabulary; speaking skills must include clarity, professionalism, and be personable; experience in personal computer.

This person must have: the ability to process information with rapidness and accuracy, type a minimum of 50 wpm, experience with Word and Excel required, be highly organized, and possess good time management and decision-making skills.

Other necessary abilities include confidence, flexibility, self-directed, ability to maturely deal with unexpected demands and incidents, and willingness to initiate improvement and expansion of existing systems.

Additional Information

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.

All your information will be kept confidential according to EEO guidelines.