Case Manager - Substance Use Disorder (SUD)

Hampton-Newport News Community Services Board; Hampton (VA); On-site; USD 45,543 - 55,664; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Life Insurance

Flexible Spending Account (FSA)

Paid Time Off (PTO)

11 paid holidays

Participation in Virginia Retirement System (VRS)

Job summary

The Hampton-Newport News Community Services Board is seeking a full-time Substance Use Disorder (SUD) Case Manager for Project Link in Hampton, VA. This position is aimed at supporting families affected by substance use disorders while offering comprehensive behavioral health services.

Key responsibilities include conducting assessments, developing treatment plans, and coordinating support services. The ideal candidate should possess a Bachelor’s degree in Human Services and have experience in case management.

Benefits include medical, dental, and vision coverage, paid time off, and participation in the Virginia Retirement System.

Qualifications

• One year of experience providing case management services to individuals with SUD or co-occurring disorders.
• Valid Virginia Driver’s License required.

Responsibilities

• Conduct outreach and assess individual needs for services.
• Develop treatment plans and monitor progress.
• Provide case management and supportive counseling.
• Coordinate with community service providers.

Skills

Case management

Crisis intervention

Supportive counseling

Advocacy

Education

Bachelor’s degree in Human Services

Job description

Substance Use Disorder (SUD) Case Manager – Project Link

Annual Salary: $50,604
Work Schedule: Monday - Friday, 8:30 am - 5:00 pm

Are you passionate about helping families and making a meaningful impact in your community? Hampton-Newport News Community Services Board is seeking a full‑time Substance Use Disorder (SUD) Case Manager for Project Link in Hampton, VA. This position is ideal for social workers, counselors, case managers, and other human services professionals interested in supporting women, children, and families affected by substance use and co‑occurring disorders.

Our Organization

Since 1971, the Hampton‑Newport News Community Services Board has provided the highest quality of behavioral health services to residents of the cities of Hampton and Newport News, Virginia, offering a comprehensive array of programs for both children and adults living with mental illness, developmental disabilities, and/or substance use disorders.

Your day as a Case Manager for Project Link

As a Case Manager for Project Link, you will provide case management services to women experiencing substance use and co‑occurring disorders, along with their children from birth through age seven who may be at risk for emotional or behavioral challenges.

Using a person‑centered, trauma‑informed, and holistic approach, you will help families build stability, improve wellness, and access services that support long‑term success.

Responsibilities

• Conduct outreach, assess individual needs, and eligibility for services
• Develop treatment plans and monitor progress
• Provide case management, crisis intervention, and supportive counseling
• Coordinate behavioral health, medical, housing, and community services
• Connect individuals and families with resources and supports
• Advocate for individuals and collaborate with providers and community partners
• Complete documentation, case notes, and reports
• Participate in individual review meetings, discharge evaluations, and planning
• Conduct on‑site drug screenings for individuals with substance use disorders

Requirements

• Bachelor’s degree in Human Services (Social Work, Psychology, Sociology, or Counseling)
• One (1) year experience providing case management services to individuals with substance use disorders or co‑occurring mental health and substance use disorder
• Valid Virginia Driver’s License

Must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test, and employment reference checks.

Benefits

• Medical, Dental, and Vision coverage
• Life Insurance
• Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• 11 paid holidays
• Participation in the Virginia Retirement System (VRS)