Case Management Supervisor - Substance Use Disorder

Hampton-Newport News Community Services Board; Hampton (VA); On-site; USD 51,000 - 63,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Life Insurance

Flexible Spending Account (FSA)

11 Paid Holidays

Annual and Sick Leave

Virginia Retirement System (VRS)

Job summary

Hampton-Newport News Community Services Board seeks a Case Management Supervisor for Project Link to oversee day-to-day case management for adults and mothers with children affected by substance use and co-occurring disorders.

You will supervise Case Managers and Peer Recovery Specialists, coordinate assessments and service planning, and partner with healthcare providers and community services to support recovery and community integration.

Qualifications

• Bachelor's degree in Human Services (Social Work, Psychology, Sociology, or Counseling).
• At least 3 years of case management experience with individuals living with a substance use disorder.

Responsibilities

• Supervise Case Managers and Peer Recovery Specialists.
• Oversee assessments and individualized service planning.
• Coordinate referrals and community resources.
• Support crisis intervention and continuity of care.
• Balance caseloads and provide staff training and performance support.
• Collaborate with healthcare providers, courts, and community partners.
• Monitor program expenditures and outcomes; recommend improvements.

Skills

Bachelor's degree in Human Services

3 years case management experience

Education

Bachelor's degree in Human Services or related field

Job description

Case Management Supervisor - Substance Use Disorder (Project Link)

Annual Salary: $57,119

Work Schedule: Monday - Friday, 8:30 a.m. - 5:0 p.m.

The Project Link Case Management Supervisor provides day-to-day oversight of case management services for adults and mothers with children from birth to 7 years of age who are living with a substance use and/or co-occurring mental health disorder. Case Management Services support individuals in achieving and maintaining optimal functioning in the least restrictive, most normative community setting while addressing personal, interpersonal, occupational/educational, and social needs.

Responsibilities include supervising Case Managers and Peer Recovery Specialists, overseeing assessments and individualized service planning, coordinating referrals and community resources, supporting crisis intervention and continuity of care, balancing caseloads, and providing staff training and performance support. The Supervisor also collaborates with healthcare providers, courts, and community partners, monitors program expenditures and outcomes, and recommends improvements to strengthen service delivery and client success.

Required qualifications/skills:

• - Bachelor's degree in Human Services such as Social Work, Psychology, Sociology, or Counseling.
• - Three (3) years of experience providing case management services to individuals living with a substance use disorder.

Our Organization

Since 1971, Hampton-Newport News Community Services Board has provided the highest quality of behavioral health services to residents of the cities of Hampton and Newport News, Virginia, offering a comprehensive array of programs for both children and adults living with mental illness, developmental disabilities, and/or substance use disorders.

Project LINK plays a vital role in supporting individuals impacted by substance use disorders, serving as a connection between individuals, their families, and the community resources they need to achieve recovery and stability. Through care coordination and supportive services, Project LINK helps individuals navigate treatment, recovery resources, and other essential supports while promoting long-term wellness and successful community integration.

Benefits Package

• Medical, Dental, and Vision coverage
• Life Insurance
• Flexible Spending Account (FSA)
• 11 Paid Holidays
• Annual and Sick Leave
• Participation in The Virginia Retirement System (VRS)