Case Manager (Stay Housed LA) – Eviction Defense Center Workgroup

Legal Aid Foundation of Los Angeles; Los Angeles (CA); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision for staff

Law student loan reimbursements

Cell phone stipend

Wellness benefits and EAPs

15 LAFLA holidays

Job summary

Legal Aid Foundation of Los Angeles is seeking a Case Manager to support tenants through Stay Housed LA and eviction defense initiatives, helping navigate housing stability, referrals, and coordinated services.

The role emphasizes trauma-informed, culturally competent assistance, collaboration with partners, and outreach through workshops and clinics in the Greater Los Angeles area.

Qualifications

• A four-year college degree.
• One year relevant work experience in case management or other relevant experience preferred.
• Dedication to helping tenants to achieve housing stability and self-sufficiency.
• Commitment to public interest work and desire to assist indigent clients.
• Ability to provide trauma-informed, culturally competent assistance to tenants.
• Excellent organizational, cross-cultural communication skills.
• Ability to work collaboratively with multiple organizations to facilitate services.
• Bilingual language skills helpful.

Responsibilities

• To avoid or reduce the negative impacts of a potential eviction, with referrals to services and stabilizing measures.
• Apply for rental assistance through Stay Housed LA or other programs.
• Navigate transitions in housing, including school transfers and healthcare access.
• Assist with non-legal aspects of case, such as follow-up with clients and transportation to court.
• Assist with stabilizing housing by connecting clients with wrap-around services.
• Provide holistic assessments and referrals to mental health or restorative resources.
• Assist with in-person workshops, tabling events, and outreach to LAFLA communities.
• Other duties as assigned.

Skills

Case management

Trauma-informed approach

Cross-cultural communication

Collaboration

Organization

Bilingual helpful

Education

Bachelor's degree

Job description

About the Position:

Are you interested in joining an organization dedicated to increasing access to justice while addressing systemic inequities among the most vulnerable members of the Greater Los Angeles area? If yes, LAFLA is the place for you!

About the Position:

Are you interested in joining an organization dedicated to increasing access to justice while addressing systemic inequities among the most vulnerable members of the Greater Los Angeles area? If yes, LAFLA is the place for you!

The Organization:

LAFLA is a nonprofit law firm that protects and advances the rights of the most underserved—leveling the playing field and ensuring that everyone can have access to the justice system. Celebrating 95 years of service to Los Angeles communities, LAFLA is the first and most experienced legal aid organization in Greater Los Angeles. LAFLA has more than 200 employees, including more than 100 attorneys, who provide free services and resources on a broad range of civil legal issues that impact healthy, safety, and self-sufficiency. Every year, LAFLA helps more than 100,000 people find their voice, regain control of their lives, and build a brighter future. Our unique combination of neighborhood offices, self-help centers at courthouses, and domestic violence clinics puts LAFLA on the frontlines in communities at the forefront of change. LAFLA also engages in impact litigation to help enact long-term systemic change—actively collaborating with a network of public and private partners to expand access to justice, identify needs in the communities we serve, and change laws and policies that adversely affect the underserved. For more information, please visit www.lafla.org.

The Eviction Defense Center: The Eviction Defense Center

Created in 1983, the first large-scale eviction defense program. Right to Counsel is a new project that brings much-needed eviction defense resources to tenants in Los Angeles County communities through the program Stay Housed Los Angeles, in coordination with other legal service providers and tenant organizers. The EDC team fights to preserve, defend, and protect tenancies, and advocates for a Right to Counsel for all tenants.

The Project: The Stay Housed Los Angeles

Is a new project to bring much-needed eviction defense resources to tenants in Los Angeles County Communities and may be the first step towards a "Right to Counsel" for tenant eviction defense. The team will work in collaboration with other internal and external eviction defense projects as well as a multi-organizational coalition.

LAFLA is currently accepting applications for the position of Case Manager.

Qualifications:

• A four (4) year college degree;
• One (1) year relevant work experience in case management or other relevant experience preferred;
• Dedication to helping tenants to achieve housing stability and self-sufficiency;
• A demonstrated commitment to public interest work and desire to assist indigent clients;
• An ability to provide trauma-informed, and culturally competent assistance to tenants;
• Excellent organizational, cross-cultural communication skills;
• An ability to work collaboratively in a variety of contexts and with multiple organizations to facilitate comprehensive services; and
• Bilingual language skills helpful.

Examples of Duties:

• To avoid or reduce the negative impacts of a potential eviction, such as referrals to other service providers, counselors for housing or financial counseling, and related stabilizing measures;
• Applying for rental assistance through Stay Housed LA or other applicable program(s);
• Navigating the transition process in connection with vacating rental property, including paperwork to arrange school transfers or enable students to remain at their current school, arrangements for continuation of healthcare, access to resources to obtain stable housing, finding affordable options for movers, security deposit programs etc.;
• Assist with non-legal aspects of case, such as following up with clients to ensure compliance with stipulations, including home visits when necessary, facilitating transportation to court, collecting documents and signatures;
• Assist with stabilizing housing including connecting clients with wrap-around support services for food insecurity, healthcare, clothing, government benefits, helping clients get g ID card, providing employment linkage to get job resources or opportunities; and
• Holistic assessments and referrals to appropriate substantive mental health or other restorative resources;
• Assist with in person workshops, tabling events, presentations and clinics to reach out to the communities that LAFLA serves; and
• Other duties as assigned.

PROBATIONARY PERIOD - A six month probationary period will be required.

AN EQUAL OPPORTUNITY EMPLOYER - Selection will be based solely on merit and will be without discrimination because of race, color, national origin, ancestry, ethnicity, citizenship, creed, sex, gender, sexual orientation, gender identity, transgender status, age, religion, genetic information, physical or mental disability, medical condition, military or veteran status, pregnancy, childbirth or related medical condition, marital or registered domestic partners status, or any other legally protected status.

The organization is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process or expect to require an accommodation if hired, please contact [e-mail]

Benefits & Compensation

• Competitive compensation based on comparable public interest salaries.
• Medical, dental, and vision for employees and dependents.
• Life insurance.
• Long-term disability and long-term care insurance.
• 403(b) retirement plan.
• Bilingual supplements.
• Law student loan reimbursements.
• Cell phone stipend.
• Wellness related benefits and employee assistance programs through our offered medical plans.
• Wellness Friday video sessions.
• Wellness content library.
• 15 LAFLA observed holidays.
• Generous time off benefits.

COMMITMENT TO EMPLOYEE WELLNESS

Due to the mission driven nature of the organization, LAFLA is committed to a healthy work-life balance for all staff. In addition to a hybrid work schedule and robust benefits package, LAFLA staff enjoy wellness related benefits and employee assistance programs through our offered medical plans, as well as Wellness Friday video sessions, a wellness content library, 15 LAFLA observed holidays, and generous time off benefits.

SUSTAINABLE HYBRID WORK SCHEDULE

LAFLA has recently adopted a sustainable schedule whereby employees get several Fridays off during the year. Depending on job classifications, some LAFLA staff are working on a manager approved hybrid work schedule, with the ability to work remotely up to half the week, if preferred, after the probationary period. The successful candidate must be local and willing to work from the assigned LAFLA location.