CASE MANAGER-SBHI

Premier Health Partners; Troy (OH); On-site; USD 40,000 - 56,000; Part time

Job summary

Premier Health Partners, in partnership with Samaritan Behavioral Health Inc. and The Lincoln Center in Troy, is seeking a Part-Time Case Manager to support planning and coordination of treatment services for children and adolescents.

The role involves coordinating services across agencies, maintaining CareLogic records, and advocating for clients in various settings. Requires a Bachelor’s degree and 1–3 years in mental health, with LSW preferred.

Qualifications

• Two year degree in social science field or equivalent education and experience.
• Minimum of 1-3 years of job-related experience in mental health or related field.
• Knowledge of DSM-5 or subsequent revisions relevant to coordination of services.
• LSW preferred.

Responsibilities

• Adhere to PHP/SBHI Patient Experience philosophy, guidelines and tools.
• Coordinate care with referral sources, internal teams and external providers.
• Complete direct service paperwork within agency timelines.
• Provide direct, face-to-face services to clients via individual, group, and family therapies.
• Provide CPST services to coordinate clinical care through meetings, calls and reports.
• Maintain schedules and caseload in CareLogic according to standards.
• Communicate with medical providers to coordinate client care.
• Demonstrate strong customer service in clinical care delivery.
• Maintain medical records in line with regulatory standards and documentation.
• Apply IT and quality improvement policies to documentation and records.

Skills

Teamwork

Communication

Crisis de-escalation

Time management

Education

Bachelor's degree

Job description

Position: Case Manager
Dept: Miami County Office
Shift: Part Time 9:00 am-5:00 pm / 24 Hours per Pay
Facility: Samaritan Behavioral Health Inc.
This position is in partnership with Samaritan Behavioral and The Lincoln Center in Troy in Miami County. Case Manager functions as a member of a team to assist in the planning, development, and delivery of outcome-effective treatment services in various types of settings. This position maintains an ongoing working knowledge of agencies and community/emergency resources for child and adolescent clients and uses that knowledge to coordinate services and advocate for identified clients. Case Manager acts as a resource consultant to other team members and collects resource materials regarding other agencies and services in the community. Services may be delivered by phone, face-to-face at the office, in patient’s home, at outside agencies, and/or within the community

Essential Duties & Functions

• Demonstrate adherence to the PHP/SBHI Patient Experience philosophy, guidelines and tools.
• Demonstrate strong ethics, honesty, and adherence to PHP/SBHI Code of Conduct and PHP/SBHI Compliance Program.
• Collaborate with referral source, internal team members and external service providers to ensure appropriate client care and continuity of care.
• Complete all direct service paperwork within agency timelines or earlier if referral source or other healthcare provider necessitates.
• Provide other direct, face to face, services to clients via individual, group, and family therapies according to departmental standards and productivity expectations.
• Provide CPST services to coordinate clinical care in the form of face to face, telephone calls, report writing and case conference meetings.
• Demonstrate knowledge and skills relevant to the service method provided to clients.
• Maintain scheduled appointments and other workload activities on CareLogic schedule according to departmental standards.
• Seek medical provider consultations regarding medical needs of clients. Maintain on-going communication with medical provider for the purpose of coordinating and evaluating client care.
• Demonstrate strong customer satisfaction skills in the provision of clinical care services.
• Demonstrate knowledge of SBHI medical records and CareLogic and other paperwork standards. Apply competencies in both the provision and documentation of medical records.
• Demonstrate compliance with departmental standards for administration and reporting of outcome measures and documentation of utilization management of clinical care.
• Demonstrate knowledge of other regulatory standards. Ensure that clinical records are maintained in compliance with these standards at all times.
• Demonstrate knowledge of IT and Quality Improvement policies and procedures. Apply them to the documentation of clinical care according to medical records and other departmental standards.
• Assess current competencies. Design and implement professional development plan to improve competencies in targeted goal areas to support departmental strategies.
• Provide documentation of continuing education required for maintaining current professional licensure and competency credentials.
• Participate in assigned programs and staff meetings.
• Meet regularly with clinical director and as needed to review clinical care of patients according to licensing and agency standards.
• Ensure all annual updates are completed in CareLogic for caseload.
• Complete face-to-face CPST assessments within (5) business days after receiving referral.
• Maintain caseload list reflective of current and active clients. Review closure / discharge if no services within 90 days.

Education

• Two year degree in a relevant social science field or equivalent education and experience
• Minimum of two (2) years’ experience in the mental health and/or drug and alcohol field.
• Working knowledge of mental health, drug and alcohol, and other community agencies and resources essential.
• Working knowledge of The Diagnostic and Statistical Manual of Mental Disorders (DSM- 5 or subsequent revisions), as related to coordination of community support services

Minimum Level of Education Required: Bachelor's degree

Additional Requirements

• Type of degree: Bachelors or Masters
• Area of study or major: Social Work, Mental Health, Psychology, Substance Use, or other equivalent.
• Preferred educational qualifications: Bachelors or Masters
• Position specific testing requirement: N/A

Licensure/Certification/Registration

• LSW preferred.

Experience

Minimum Level of Experience Required: 1 - 3 years of job-related experience

Prior job title or occupational experience: Caseworker

Prior specific functional responsibilities: Casemanagement

Preferred experience: Casemanagement

Other experience requirements: N/A

Knowledge/Skills

• Working knowledge of local resources in the Tri-County area.
• An understanding of typical child development and needs.
• Awareness of trauma informed care.
• Informed of family dynamics and roles.
• Ability to de-escalade and handle crisis.
• Organizational skills.
• Time management skills.