Case Manager (Rosati)

Peter & Paul Community Services; St. Louis (MO); On-site; USD 33,000 - 36,000; Full time

Job summary

Peter & Paul Community Services is hiring a Case Manager for the Rosati Scattered Sites, a HUD-funded PSH program in St. Louis. You will provide comprehensive, person-centered support to individuals and households, promoting housing stability and connections to community resources.

You will assess needs, develop service plans, coordinate with landlords and service providers, and maintain client records. The role requires HIPAA awareness and a commitment to housing-first principles, with

Qualifications

• Associate’s degree is required; may substitute with five years of direct case management experience with homeless individuals.
• Knowledge of HIPAA and privacy standards; crisis management and harm reduction principles.
• Working knowledge of Internet and Microsoft Office products including Word, Excel, and Outlook.
• Capable of partnering with and empowering program residents.
• Cultural sensitivity toward diverse populations.

Responsibilities

• Establish and maintain professional, supportive relationships with program participants.
• Provide individualized case management using Housing First, trauma-informed, person-centered, and strengths-based approaches.
• Complete initial and ongoing assessments to identify participant strengths, needs, barriers, risks, and goals.
• Develop and update individualized service plans based on participant priorities.
• Review service plans as changes occur and conduct home visits as required.
• Maintain HMIS data and participate in CoC meetings.
• Assist participants with housing transitions and stability strategies.

Skills

Case management

Housing First

Trauma-informed

Person-centered

Strengths-based

HIPAA

Microsoft Office

Microsoft Word

Microsoft Excel

Outlook

Education

Associate’s degree in related human services field

Bachelor’s in Human Services, Substance Abuse, Counseling, Social Work, or related field

Tools

HMIS

Microsoft Word

Microsoft Excel

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time St. Louis, MO, US

3 days ago Requisition ID: 1052

Salary Range: $24.00 To $26.00 Annually

Job Title:Case Manager – Rosati Scattered Sites (full-time)

Job Classification: Non-Exempt (hourly)

Reports to: Program Director

Department:Shared Services

Summary/Objective:

The Case Manager is responsible for providing comprehensive, person-centered case management services to individuals and/or households participating in a HUD-funded Continuum of Care (CoC) Permanent Supportive Housing (PSH) program. The Case Manager works collaboratively with program participants to promote housing stability, increase self-sufficiency, strengthen connections to community-based resources, and support participants in achieving individualized goals while maintaining permanent housing.

Essential Functions:

• Establish and maintain professional, supportive, and respectful relationships with program participants.
• Provide individualized case management using Housing First, trauma-informed, person-centered, and strengths-based approaches.
• Complete initial and ongoing assessments to identify participant strengths, needs, barriers, risks, and goals.
• Collaborate with participants to develop individualized service plans based upon participant-identified priorities.
• Review and update service plans as required and when significant changes occur.
• Conduct scheduled participant contacts and home visits consistent with program requirements and participant needs.
• Maintain consistent engagement with participants, including appropriate outreach when participants become difficult to contact.
• Promote participant choice, self-determination, independence, and community integration.
• Assist participants in developing independent living and housing retention skills.
• Maintain HMIS Data
• Participate in the CoC general meetings

Housing Stability

• Assist participants with understanding lease obligations, tenant responsibilities, and applicable program expectations.
• Identify issues that may jeopardize housing stability and intervene as early as possible.
• Work collaboratively with participants, landlords, property management, and program leadership to address housing-related concerns.
• Assist participants with developing strategies to prevent eviction and resolve lease violations when possible.
• Support participants in maintaining safe and sanitary living environments.
• Coordinate reasonable supportive interventions when health, behavioral health, financial, or other circumstances threaten housing stability.
• Assist participants with housing transitions when a move is necessary and permitted under program requirements.
• Support participants in pursuing longer-term housing options, rental assistance, or other housing opportunities when appropriate.

Service Coordination & Community Resources

The Case Manager will connect participants to appropriate community-based services and benefits, which may include:

• Medicaid, Medicare, SNAP, SSI, SSDI, and other public benefits.
• Primary and specialty healthcare.
• Mental health and behavioral health services.
• Substance use treatment and recovery supports.
• Employment and workforce development.

Required education and experience:

• Associate’s degree in related human services field. May substitute degree with minimum of five years’ case management experience involving direct work with those who are homeless.
• Interest in providing services to people experiencing substance abuse, severe and persistent mental illness, dual diagnosis, homelessness and/or HIV/AIDS.
• Possesses a working knowledge of community resources available to low-income housing and homeless individuals.
• Knowledge of documentation standards, HIPAA and privacy standards, crisis management and harm reduction principles.
• Working knowledge of Internet and Microsoft Office products including Word, Excel, and Outlook.
• Capable of partnering with and empowering program residents.
• Cultural sensitivity toward diverse populations required.

Preferred education and experience:

Preferred Bachelor’s in Human Services, Substance Abuse, Counseling, Social Work, or other related human services field (current licensure or certification strongly preferred).

Supervisory Responsibility: This position has no supervisor responsibilities.

Work Schedule: Generally, days, nights, and weekends as needed

Work Environment: This position operates in an emergency shelter environment.

Physical and Environmental Requirements: Ability to lift and carry at least 10 lbs.

Travel: Travel is primarily local during the business day.

Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.