Case Manager

Homefull; Dayton (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Homefull seeks a dedicated Case Manager to coordinate all aspects of client care and service plans with a focus on housing stability and independent living skills. You will collaborate with a multi-disciplinary team to connect clients to housing, income supports, and essential services, including thorough documentation and reporting.

Responsibilities include conducting home visits, maintaining case records, developing individualized service plans, and contributing to measurable outcomes while

Qualifications

• Bachelor’s degree in social work, counseling, psychology, or related field.
• Experience or knowledge of homelessness and marginalized communities preferred.
• Computer skills including Word, Excel, and Outlook.

Responsibilities

• Coordinate all aspects of client care and service plans to assist clients with housing stability and independent living skills.
• Conduct home visits, meet clients in community locations, and document interactions.
• Develop and manage individualized service plans (ISPs) and ensure quality documentation and reporting.
• Maintain accurate client records and support achievement of housing and income goals.
• Contribute to outcomes related to housing stability, income, benefits, and client engagement.

Skills

Caseload management

Documentation

Communication

Team collaboration

Education

Bachelor's degree in social work, counseling, psychology, or related field

Tools

Word

Excel

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Manager

Dayton, OH, US

12 days ago Requisition ID: 1054

Job Summary

Primary responsibility of a Case Manager is coordinating all aspects of client care, support, and case plans to assist clients in obtaining/maintaining housing stability, preventing recidivism of homelessness, and improving overall independent living skills and quality of life. The Case Manager serves as an integral member of a multi-disciplinary, housing-focused service team. Please include a cover letter when submitting your application.

Summary of Essential Job Functions

The Case Manager will be responsible for:

• Providing support services to individuals and families that are active in a Homefull Shelter, Housing, or Prevention program (prevention, shelter rapid rehousing, permanent supportive housing);
• Working with assigned caseload on developing and working toward individualized service plans (ISPs, aka Case Plans) that include housing stability in addition to other goals related to stabilizing a household’s housing, food access, and income;
• Completing high quality clinical documentation at the time of services, as part of Collaborative Documentation efforts when possible;
• Maintaining client case records according to agency policies and procedures and HMIS policies and procedures and responding to any identified deficiencies on quality assurance chart reviews;
• Contributing to performance outcomes including frequency of client contacts, provision of mental health support, housing stability, increasing income, obtaining/maintaining benefits, and recidivism;
• Conducting the above work via home visits, meeting clients at community locations as needed, transporting clients to appointments, meeting in offices for site-based programs, and conducting telehealth as consented to by clients and appropriate for client need;
• Submitting reports and responding to information requests as needed;
• Meeting general productivity and CPST productivity goals based on assigned caseload;
• Participating in ongoing education and training to develop professional skills, achieve QMHS status via Homefull training, and maintain licensure (if applicable);
• Completing CPST documentation and billing spreadsheets following guidelines;
• Maintaining high standard of client care, contributing to an environment where all clients are treated with dignity and respect;
• Maintaining Homefull’s code of conduct and follow all confidentiality guidelines;
• Valuing and demonstrating a commitment to diversity, equity, and inclusion;
• Participating in Homefull’s activities and contribute to a positive, safe, and healthy work environment;
• Completing other duties as assigned that contribute overall to the success of Homefull and the clients it serves.

Bachelor’s degree in social work, counseling, psychology, or related field required. Experience/knowledge of homelessness and/or marginalized communities preferred.

Abilities Required

Computer skills including general typing and using Word, Excel, and Outlook.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All personnel may also be required to work outside of normal business hours from time to time, as needed.