Case Manager RN - Field - Must live in Louisiana

CVS Health; Bastrop (LA); On-site; USD 54,000 - 117,000; Full time

Job summary

CVS Health in Louisiana seeks a full-time Case Manager to coordinate case management activities, evaluate medical needs and promote member wellness across programs and networks.

Requirements include Louisiana residency in designated parishes, active clinical licensure (RN, LCSW, LPC, LMFT), and strong communication. Travel up to 125 miles for field visits; 40-hour weeks with some evenings until 9pm.

Qualifications

• Active clinical licensure (RN, LCSW, LPC, LMFT) and case management experience.
• Excellent communication and telephonic skills with a strong customer focus.
• Highly organized, able to work independently and meet performance metrics.
• Willingness to travel up to 125 miles round trip for one-day field visits.

Responsibilities

• Coordinate all case management activities with members to evaluate medical needs and wellness.
• Develop strategies to improve outcomes and align with network policies.
• Instruct programs and procedures in compliance with coverage and regulatory standards.

Skills

Case management

Communication

Problem solving

Time management

Organization

Travel willingness

Technology proficiency

Education

Bachelor's or Master's degree

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Coordinates all case management activities with members to evaluate medical needs and to facilitate the overall wellness of members. Develops strategy to address issues to outcomes and opportunities to enhance members overall wellness through integration. Instructs programs and procedures in compliance with network management and clinical coverage policies.

Required Qualifications

• Must reside in Louisiana in one of the following parishes: Region-3: Terrebonne, Lafourche, St. Charles, St. Johns, St. James, St. Mary, Assumption
• Current/Active Clinical Licensure (RN, LCSW, LPC, LMFT)
• Case Management experience
• Strong customer service orientation and problem solving
• Excellent Communication/Telephonic skills
• Excellent motivational interviewing skills/ability to built rapport and trust telephonically
• Excellence in documentation and respecting compliance/regulatory standards
• Highly organized, remain self-driven without direct supervision
• Manage time effectively
• Achieve performance metrics
• Technology proficiency
• Ability to travel within 125 miles round trip for 1 day in the field
• Variable work scheduled with ability to work 2 days weekly until 9pm local time

Preferred Qualifications

• Bachelors and/or Master's Degree
• CCM Certification
• Previous experience in Managed Care Organization

Education

~ Bachelors and/or Master's Degree

Anticipated Weekly Hours

40

Full time Pay Range

The typical pay range for this role is: $54,095.00 - $116,760.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.