Case Manager of Rapid Rehousing

First-Presbyterian-Church; Dallas (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

First Presbyterian Church of Dallas is seeking a RRH Case Manager to provide housing-focused case management under the Street to Home Initiative in Dallas, TX. This grant-funded role emphasizes helping participants locate, secure and maintain housing, with field-based work to promote stability and self-sufficiency.

You will manage a caseload, assess eligibility, develop action plans, and connect clients to education, income support, and services.

Qualifications

• Bachelor’s in social work or related field; Master’s degree preferred.
• 2+ years in case management with highly vulnerable populations.
• Experience with housing is preferred; reliable transportation and active driver’s license.
• Proficient in Microsoft Word, Excel and Outlook.

Responsibilities

• Maintain a caseload of 27 households in the Street to Home Initiative.
• Complete eligibility assessment for new participants and ensure funding guidelines are met.
• Develop a strengths-based, goal-driven action plan to promote permanent housing.
• Assist participants with income, education/training, and treatment needs.
• Teach financial skills: budgeting, bill payment, banking and savings.
• Maintain HMIS documentation and ensure data accuracy per funding rules.

Skills

Case management

Interpersonal Skills

Attention to Detail

Initiative

Problem Solving

Education

Bachelor’s in social work or related field

Master’s Degree Preferred

Tools

HMIS

Microsoft Word

Excel

Outlook

Job description

Job DetailsJob Location: DALLAS, TX 75201Position Type: Full TimeEducation Level: Graduate DegreePosition Summary

The Stewpot’s Street to Home Initiative program is a partnership that will work closely with Housing Forward and other community agencies collaborating to end homelessness. In 2021, the All Neighbors Coalition reduced unsheltered homelessness by 24%. Our aim is to continue the reduction to 50% by 2026. The RRH Case Manager will provide supportive housing case management to individuals and families who are either literally homeless or at risk of becoming homeless.

This position is responsible for helping participants locate and gain housing, assist them in maintaining housing, and provide ongoing support as needed with the primary goal to live independently in their own apartment.

This is a grant funded position that serves to make homelessness rare, brief, and non-reoccurring. This position does require field-based work that promotes ongoing housing stability, promotes the acquisition of income to increase self-sufficiency, and encourages self-determination of program participants.

Responsibilities:

• Maintain a caseload of 27 households in the Street to Home Initiative.
• Complete eligibility assessment for new participants, ensure funding guidelines are met.
• Assess participants at program entry to jointly develop a strengths-based, goal-driven action plan that promotes permanent housing and self-sufficiency after exit from program.
• Assist participants with obtaining income, education/training, and treatment, as needed.
• Teach participants how to properly organize and maintain household, basic safety skills, and routine home maintenance.
• Teach practical financial skills, which include developing a household budget, paying bills on time, opening and maintaining bank account, and encouraging savings.
• Develop a referral network of services and supports that assist with housing retention, including linkages for warm handoffs to specialists in employment, transportation, child care, social service benefits, substance issues, mental health, etc.
• Utilize evidence-based practices, such as motivational interviewing, trauma informed care, strengths based, and harm reduction.
• Complete Monthly and Annual Assessments regarding rent, income, assets, and expenses.
• Assist participants in locating and securing appropriate housing; landlord negotiations, housing applications, lease review; and advocate with landlords for prospective tenants.
• Build and maintain relationships with local landlords and property management companies, to locate housing opportunities for housing participants.
• Coordinate furniture, welcome baskets, and unit readiness for new move-ins.
• Conduct monthly home visits and weekly or bi-weekly office visits.
• Maintain current documentation and records of case management services as well as statistical data entry required by the program, in our Homeless Management Information System (HMIS).
• Ensure documentation compliance is accurate, timely, and up-to-date with funding rules and regulations.
• Enroll/update/exit participants from the Homeless Management Information System (HMIS).
• Maintain excel spreadsheet for housing participants.

Core Competencies – DDI Competency Menu

• Interpersonal Skills: Relates well to all kinds of people including peers, superiors and subordinates, inside and outside of the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; is seen as approachable.
• Attention to Detail: Consistently attends to the many small pieces which must be assembled into an organized whole; follows up on missing or out of balance items; resolves unanswered questions needed to address a problem; keeps the larger picture in mind while tending to the smallest of details.
• Initiative: Enjoys working hard; is action oriented and energetic about worthwhile activities; not fearful of taking calculated risks; seizes opportunities; sets demanding but achievable objectives for self and others.
• Technical Expertise: Acquires and demonstrates the technical skills required to proficiently execute the essential functions of the job; understands which skills are lacking and seeks to develop those skills; continually works toward the mastery of technical proficiency.
• Decision Making and Problem Solving: Uses sound logic to approach difficult problems and apply effective solutions; can distinguish between symptoms, causes and implied solutions; decides in a timely manner based upon a blend of research, experience, risk-taking and judgment.

Terms of Employment

Salary, benefits and other terms of employment will be administered in accordance with the policies contained in the First Presbyterian Church of Dallas Employee Handbook, a copy of which is provided to each employee.

Note

This description contains the information and facts considered necessary to describe and evaluate the duties of this position fairly and equitably. It should not be considered an exhaustive description of all the work requirements to be performed but indicates the kinds of duties and levels of responsibility required by the position. Management may add or remove responsibilities as occasion may require.

Qualifications

• Degree: Bachelor’s in social work or social services related field, Master’s Degree Preferred
• Experience: 2+ years in case management with highly vulnerable populations
• Experience with housing is preferred.
• Must have reliable transportation, valid Driver’s License, and active auto insurance.
• Proficient in Microsoft Word, Excel, and Outlook