Case Manager - NoHo Senior Villas (JR 5887)

PATH (People Assisting the Homeless); California; On-site; USD 33,000 - 40,000; Full time

Job summary

PATH (People Assisting The Homeless) is seeking a Case Manager for the Noho Senior Villas Office in Los Angeles. This role supports clients through homelessness housing stages with a client-centered, flexible approach.

You will conduct intake, develop ISP plans, coordinate housing resources, and maintain documentation. The position is full-time, Monday–Friday, with growth opportunities within PATH.

Qualifications

• Analytical skills enable data gathering, identifying trends and informing decisions.
• Attention to detail ensures accuracy and precision in tasks.
• Collaboration and teamwork emphasize positive relations with colleagues and stakeholders.
• Clear communication, both verbal and written, is essential.
• Creativity and initiative show a proactive approach and willingness to take on more.
• Critical thinking and problem solving involve evaluating information and making sound decisions.
• Ethics and professional boundaries guide integrity in all situations.

Responsibilities

• Conduct intake and assess participants to develop an ISP addressing housing goals and supports.
• Provide referrals and connections to resources to help achieve ISP goals.
• Complete program-specific assessments (e.g., VI-SPDAT).
• Evaluate strengths and challenges; conduct 90-day reviews with participants.
• Maintain documentation and ensure complete, accurate participant files.
• Maintain confidentiality per HIPAA and guidelines; build relationships with clients and partners.

Skills

Analytical skills

Attention to detail

Teamwork

Communication

Creativity & initiative

Critical thinking

Ethics & boundaries

Job description

WHY WORK FOR US?

We are mission and values driven and your contributions will make a difference . We make a positive difference in people's lives and help an average of 23 people per week to find a place to live .

If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state .

JR 5887
Case Manager
Los Angeles, CA 91601
Salary: $23.94 - $29.13 per hour
Pay Frequency: 24 Pay Periods Per Year
Full Time Monday - Friday 8:00 am - 4:30pm
Non-Exempt
Driving Required

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Site Based Housing team as the Case Manager at the Noho Senior Villas Office.

ABOUT PATH

Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

ABOUT THE JOB

As part of the Site Based Housing team, the Case Manager role's main function is to assist clients in breaking the cycle of homelessness by utilizing a "whatever it takes" approach. This position supports clients through all phases of homelessness, including but not limited to: on the street, interim housing, transitional housing, and permanent housing. Position Responsibilities include:

• Conducts intake and individualized needs assessment for all participants and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs
• Provides referrals, linkages, information, and support to resources that help participants to achieve their ISP goals
• Completes program specific assessments (e.g. VI-SPDAT)
• Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the participant after initial intake
• Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current participant file with all required documents
• Maintains confidentiality of participant files per HIPAA and all applicable guidelines
• Develops therapeutic and/or professional relationships with clients and systems/partners that enhance efforts to engage and retain individuals with their housing goals

WHAT YOU BRING

We're looking for candidates with:

• Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
• Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
• Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.

PREFERRED QUALIFICATIONS

Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field.

MINIMUM QUALIFICATIONS

All levels of education and experience are welcome.