Case Manager - MCCC

City of Indianapolis; Indianapolis (IN); On-site; USD 52,000 - 72,000; Full time

Job summary

City of Indianapolis, through Marion County Community Corrections, seeks a Community Corrections Officer to supervise clients under IRAS and implement individualized case plans. This role uses evidence‑based practices and motivational interviewing to promote accountability and public safety.

The position involves court appearances, on‑site and community meetings, and collaboration with courts, service providers, and employers.

Qualifications

• Associate degree in Criminal Justice or a related field with two years of experience in the criminal justice system.
• Must become certified to conduct IRAS assessments within one year of hire.
• Strong knowledge of IRAS, evidence-based practices, and motivational interviewing.

Responsibilities

• Supervise and monitor the activities of agency clients while ensuring compliance with sentencing court rules and MCCC policies.
• Interview and obtain client information and records accurately.
• Conduct Indiana Risk and Needs Assessment (IRAS) on all clients and develop individualized case plans.
• Appear in court and provide testimony as required.
• Coordinate with courts, treatment providers, and employers to support client progress.
• Maintain accurate records and timely documentation in case management systems.

Skills

IRAS assessments

evidence-based practices

motivational interviewing

court testimony

case management

effective communication

Education

Associate degree in Criminal Justice or related field

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Overview

Agency Summary

The purpose and mission of the Marion County Community Corrections Agency is to improve the lives of citizens in Marion County through community supervision, as an alternative to incarceration, utilizing evidence-based practices and comprehensive case management while cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the citizens of Indianapolis and Marion County.

Job Summary

This position is responsible for enhancing public safety by raising client accountability through the use of evidence-based practices and interventions. The incumbent in this position will utilize the Indiana Risk Assessment System (IRAS) to assess the risk and needs of clients referred by the Marion County Criminal Court Judges placed on supervision with either electronic monitoring or residential placement. This position will develop and manage individual case management plans as indicated by Marion County Community Corrections (MCCC) policy, make appropriate referrals for services in accordance with case plans, and is responsible for the monitoring of clients in their home, at work, and, in the community to ensure compliance with court orders and agency policies. Incumbent in this position will attend and testify in court and schedule administrative hearings to discuss non‑compliance. Position will apply agency‑approved incentives and sanction. Incumbent is responsible for monitoring clients in accordance with equipment and alert policies. This position supervises a caseload of residential or electronic monitoring clients. The incumbent will meet regularly with clients in the office and community as home or employment visits are conducted. Incumbents in this position exercise authority by determining when instances of non‑compliance is sufficient to take to a supervisor which could result in a violation being submitted to the sentencing court. The incumbent has the authority to offer recommendations to the supervisor or court in instances of non‑compliance. Position may be on call 24‑hours a day, seven (7) days a week with a rotation. Position reports to the Supervisor, Community Supervision.

Equal Employment Opportunity

The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

Position Responsibilities

• Supervise and monitors the activities of agency clients while ensuring compliance with rules and conditions of the sentencing court and policies of Marion County Community Corrections (MCCC) through the use of evidence‑based practices and targeted interventions
• Perform all duties in an ethical and professional manner
• Interview and obtains client information and records information appropriately and accurately
• Use pro‑social modeling when interacting with the clients
• Informs courts through submissions of a written violation when a violation occurs that cannot be handled administratively
• May be required to conduct on location field visits at the homes or employer of the clients under community supervision
• Prepare and sends memos to court
• Conduct Indiana Risk and Needs Assessment (IRAS) on all clients and develops individualized case plans utilizing the criminogenic needs identified by the assessment
• Utilize the Eight Principles of Effective Intervention in daily duties while working with the clients
• Utilize positive reinforcement in an attempt to achieve repeat prosocial behavior
• Schedule and monitor results of client drug screens and takes appropriate action
• Monitor collection of fees from clients pursuant to the court order and MCCC policies
• Appear in court and reports violations of program rules and court orders via testimony as requested
• Attend training and education seminars and pursues other professional development opportunities to remain current in evidence‑based practices (EBP) research
• Attend regular staff meetings and confers individually with the supervisor of case consultations and other work‑related issues
• Maintain agency‑issued equipment, clothing, and any other items the position might be required to use in performance of duties
• Obtain regular written reports from treatment or service providers that detail the client's progress and compliance or lack thereof
• Document all correspondence with the public regarding MCCC clients from the courts, treatment providers or other outside sources
• Report the findings in the case management data base
• Responsible for reviewing, approving, and entering resident passes into the community
• Ensure open communication with employers and service providers
• Must spend a minimum of three hours working inside of the residential dormitories in order to complete required office visits and to address resident concerns if assigned to the residential facility
• Required to respond to voicemails, emails, and resident message cards in a timely manner
• Ensure accountability and oversight over the work release population
• Confidentiality is to be maintained at all times

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

Qualifications

Associate degree in Criminal Justice or a related field with two (2) years of experience in the criminal justice system. An equivalent combination of education, training, and experience required, in the absence of a degree. Must not have been convicted of a felony. Must become certified to conduct Indiana Risk Assessment System (IRAS) assessments within one year of the date of hire. Ability to effectively investigate, interview, and work with clients to assure proper completion of all court ordered or agency requirements. Knowledge of standard policies and procedures of MCCC, the local judicial process, and local service providers. Knowledge of evidence‑based practices and motivational interviewing. Ability to effectively communicate, both orally and in writing, with participants and their supporters as well as members of the criminal justice system in a courteous manner. Ability to maintain accurate and complete statistical and client records. Ability to comprehend and correctly use a variety of informational documents including criminal records, psychological, medical reports, and other reports and records. Ability to work effectively in a fast‑paced office environment. Ability to handle a degree of stress as a result of working with what may be difficult clients and the ability to utilize emotional intelligence when dealing with people of all backgrounds. Deliver information effectively and decisively. Must be 21 years of age. Must have and maintain a valid driver’s license. Knowledge and use of Microsoft Office.

Preferred Job Requirements And Qualifications

Bachelor’s degree in Criminal Justice or a related field. Must not have been convicted of a felony. Must become certified to conduct Indiana Risk Assessment System (IRAS) assessments within one year of the date of hire. Ability to effectively investigate, interview, and work with clients to assure proper completion of all court ordered or agency requirements. Knowledge of standard policies and procedures of MCCC, the local judicial process, and local service providers. Knowledge of evidence‑based practices and motivational interviewing. Ability to effectively communicate, both orally and in writing, with participants and their supporters as well as members of the criminal justice system in a courteous manner. Ability to maintain accurate and complete statistical and client records. Ability to comprehend and correctly use a variety of informational documents including criminal records, psychological, medical reports, and other reports and records. Ability to work effectively in a fast‑paced office environment. Ability to handle a degree of stress as a result of working with what may be difficult clients and the ability to utilize emotional intelligence when dealing with people of all backgrounds. Deliver information effectively and decisively. Must be 21 years of age. Must have and maintain a valid driver’s license. Knowledge and use of Microsoft Office. Must be certified by the Department of Correction in the Order in the Court program to conduct both disciplinary hearing board screenings and hearing.

Working Conditions

Essential functions are regularly performed in an office setting without exposure to adverse environmental conditions.

All rates are bi-weekly.

2026 Rate Sheet - To view our rate sheet, please copy and paste this link into your web browser: https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:67382b58-4d1a-4519-89d7-8453f91e19a1

Life Insurance Employee Only (rates per $1,000 per month):

Basic: Employer Paid

Optional Life Insurance Employee Only (rates per $1,000 per month)

Additional

25-29 $0.058

30-34 $0.083

35-39 $0.099

40-44 $0.132

45-49 $0.223

50-54 $0.363

55-59 $0.600

60-64 $0.795

65-69 $1.329

70 + $2.054

Important Perf Update

• For more information on eligibility options, refer to Proposal 21-288 https://bit.ly/3exq8yR
• All employees hired/rehired after 1/1/2022 have a choice to select the PERF Hybrid plan (3% + Pension) or the INPRS My Choice: Retirement Savings plan (3% + 1% Contribution). The Hybrid plan consists of two components:

• Employees hired/rehired by the City and County between 1/1/2017 and 12/31/2021 will be automatically enrolled in the PERF My Choice: Retirement Savings plan. This plan is an annuity savings account (ASA) only plan and does not have a pension component. Any service that an employee has in the My Choice: Retirement Savings Plan will not count toward the service time requirements for pension eligibility in the Hybrid Plan.

• 20 percent vested after 1 full year of participation
• 40 percent vested after 2 full years of participation
• 60 percent vested after 3 full years of participation
• 80 percent vested after 4 full years of participation
• 100 percent vested after 5 full years of participation
• All employees hired/rehired prior to 1/1/2017 are grandfathered into PERF Hybrid plan. The Hybrid plan consists of two components:

• City Employees hired/rehired between 1/1/2017 and 12/31/21 that are members of the City AFSCME labor union can choose to enroll in either the PERF My Choice: Retirement Savings plan or the PERF Hybrid plan. Both plans are described above. Employees have 60 days to choose which option they want, and by state law this cannot be changed. If no choice is made, the employee will then be automatically added to the PERF My Choice: Retirement Savings plan.

• The Indiana General Assembly has enacted a provision that allows public employees to make voluntary contributions in addition to the mandatory three percent (3%) contributions. Employees may contribute up to an additional ten-percent (10%) of their compensation per pay period to the annuity savings account. This means that the maximum level of contributions to the annuity savings account under this new provision is thirteen percent (13%) of an employee's compensation per pay period.
• Employees who separate from the city within their first ten (10) years of employment need to contact INPRS - PERF regarding their ASA account.

Questions relating to PERF may be directed to INPRS - PERF at:

Indiana Public Retirement System

Public Employees' Retirement Fund

One North Capitol, Suite 001

Indianapolis, Indiana 46204

[phone]