Case Manager - Master's Degree (MSW)

SilkRoad; Los Angeles (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

STGi seeks a Case Manager to support HUD/VASH veterans in Los Angeles. You will provide clinical case management to a caseload of up to 25 veterans, coordinating housing stability plans and connecting clients to housing resources and VA services.

In this role, you will conduct comprehensive assessments, educate veterans on life skills, and collaborate with VA and community partners to ensure wrap-around care and housing stability.

Responsibilities

• Provide direct clinical case management to a caseload of up to 25 Veterans experiencing homelessness.
• Assist Veterans in navigating housing authorities and securing permanent supportive housing with Housing Locator support.
• Conduct comprehensive screenings to collect functional, financial, housing, and health information for case planning.
• Provide education on community living skills including money management, shopping, safety, and basic hygiene/nutrition.
• Refer and link to VA medical facilities, regional offices, and community services for health care, benefits, education, and other needs.
• Provide crisis management and periodic 24-hour coverage as needed.
• Develop collaborative relationships with service providers to ensure continuity of care and wrap-around services.
• Advocate for Veterans to access needed services.
• Attend daily/weekly meetings, supervision, and case conferences.

Job description

STGi is currently seekingqualified Case Manager candidates for the Department of Housing and Urban Development (HUD) and Veterans Affairs (VA) Supportive Housing Program (HUD/VASH).

The Case Manager will provide clinical case management services to a caseload of up to 25 Veterans enrolled in the HUD-VASH program. This includes assessing and reassessing household needs, education households and community resource opportunities, developing housing stability plans, scheduling appointments, and providing necessary follow-up to ensure housing stability plans are progressing on schedule and needs are adequately being addressed. This position requires substantialfield/outreach work.

ESSENTIAL FUNCTIONS:

Direct Service and Support

• Arrange, coordinate, and provide direct clinical case management and support to a caseload of up to 25 Veterans experiencing homelessness.
• Assist the Veteran in navigating the Housing Authority voucher process and provide support, along with the Housing Locator, to obtain permanent supportive housing.
• Conduct comprehensive screenings and assessments with clients to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan.
• Provide education regarding community living and basic life skills (money management, shopping, safety, basic cleanliness, and nutrition.
• Provide referrals and linkage to VA medical facilities, VA Regional Offices, and community-based agencies for a variety of services that may include health care, benefits, vocational assistance, education, recreation, and any other needs.
• Provide direct mental health and substance abuse counseling using the Harm Reduction Model, within their scope of practice, or refer to another provider.
• Provide crisis management services (including periodic 24-hour coverage)
• Establish collaborative relationships with services providers inside and outside of the VA to ensure Veteran’s continuity of care with wrap-around services.
• Advocate on behalf of the Veteran to assist in the delivery of needed services.
• Attend daily/weekly meetings, supervision and case conferences as assigned.

Documentation and Data Collection

• Actively involve the Veteran in the development of an interdisciplinary treatment plan.
• Update Clinical Reminders and other important documentation as needed in the CPRS system and in compliance with VA requirements.
• Maintain clear and timely charts in the CPRS system of contact with the Veteran and other providers.
• Knowledge of/or experience with DSM diagnoses, assessment of level of functioning, EBP’s such as Motivational interviewing, Critical Time Intervention, DBT, Harm Reduction, Cognitive Behavioral Therapies, Trauma Informed Care, Housing First, PTSD, etc.
• Ability to work collaboratively with others and in a team.
• Takes initiative and has a solution focused practice.
• Uses good time management skills and resources to balance case load direct service and paperwork.
• Excellent verbal and nonverbal communication skills.