Case Manager - Kansas City

BK Healthcare Management; Kansas City (MO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Health insurance (95% paid by company)

Full benefits package

401K with company match

Holiday PayPTO

Job summary

BK Healthcare Management in Kansas City is seeking a Case Manager to oversee a designated caseload, ensuring seamless service delivery and support to families. The role involves communication with families, resolving service-related issues, and consistent documentation of interactions.

Ideal candidates should demonstrate proficiency in documentation, organization, and multitasking within a fast-paced environment. A competitive benefits package, including health insurance paid 95% by the company, is offered.

Qualifications

• Proficiency in documentation and organization skills.
• Exceptional attention to detail is mandatory.
• Ability to multitask and make decisions effectively.

Responsibilities

• Foster communication with families for ongoing support.
• Ensure prompt receipt of patient progress reports.
• Document all interactions with clients and providers.
• Participate in team meetings for departmental improvement.

Skills

Documentation proficiency

Organization skills

Attention to detail

Decision making

Multitasking

Computer proficiency

Ability to work in fast-paced environment

Job description

Career Opportunities with BK Healthcare Management

A great place to work.

Careers At BK Healthcare Management

Current job opportunities are posted here as they become available.

ROLE: The Case Manager plays a pivotal role within the client operations team, holding direct responsibility for overseeing a designated caseload. Primary objectives include facilitating seamless service delivery, ensuring appropriate staffing, and offering support and guidance to families and providers on the team.

Why Join Us?

• Competitive compensation and benefits package
• Friendly office environment!
• Great exposure to the emerging field of Applied Behavior Analysis (ABA)
• A rewarding position seeing the results of children with ASD reach their full potential
  • Full Benefits package
  • Health insurance paid 95% by the company
  • Dental, Vision, and Life Insurance
  • 401K with a company match
  • Holiday PayPTO

Responsibilities

• Foster and sustain ongoing communication with families, cultivating a genuine and trusting rapport that initiates during the intake process and continues throughout the entirety of services, including monthly check in calls.
• Provide guidance and support to the providers of the team to enable them to provide optimal care to the families.
• Proactively address and resolve service-related issues and challenges that may arise.
• Ensure the prompt receipt of patient progress reports.
• Actively participate in facilitating the acquisition of insurance authorizations.
• Monitor and work toward increasing the utilization and ensure authorized hours are effectively utilized.
• Collaborate with recruiters to efficiently hire staff and ensure timely and suitable case staffing.
• Perform candidate interviews and maintain ongoing communication with successfully hired candidates throughout the entire onboarding process.
• Thoroughly record and document all interactions and correspondence with both clients and providers.
• Ensure systems and client databases remain up to date.
• Participate in team meetings and integrate suggestions that are provided for the betterment of the department.
• Adhere to all company policies and procedures, uphold ethical and professional standards, client confidentiality, HIPAA compliance, and comply with all relevant local, state, and federal laws regarding case management provision.

Requirements

• Proficiency in documentation, organization and tracking skills
• Exceptional attention to detail
• Decision making; Ability to multitask
• Computer proficiency
• Quick learner and ability to work in a fast‑paced work environment where deadlines have to be met.