Case Manager II - Traugott Terrace

Catholic Community Services; Seattle (WA); On-site; USD 62,000 - 72,000; Full time

Job summary

Catholic Community Services in Seattle is seeking full-time and part-time clinicians to provide case management, clinical assessment, and housing coordination with a flexible schedule. The role includes outreach, engagement, and linkage to Matt Talbot Center clients and Traugott Terrace residents, balancing multiple funding contracts with diverse caseloads.

Competitive pay and benefits are offered. The position requires a bachelor's degree in social services, relevant clinical registrations, and

Qualifications

• Bachelor's degree in social services or equivalent experience.
• One-year direct services experience with vulnerable populations.
• Current Washington State Agency Affiliated Counselor Registration OR ability to obtain within 60 days from hire.
• Possess basic knowledge of working with Co-Occurring Disorders.
• Criminal history/background checks are required prior to employment.
• Flexibility around service delivery, including creative interventions and developing weekly schedules.
• Must express self adequately in written and oral communication in an interdisciplinary, culturally diverse setting.
• Able to pay close attention to detail, prioritize workload and be flexible within a dynamic program.
• Ability to work independently and as part of a team.
• Computer skills and ability to learn CCS client database system and Electronic Health Record system.
• Commitment to CCS's Mission Statement.
• Current TB test, or willing to obtain within 30 days of hire.

Responsibilities

• Assist with completing SUD and COD assessments for individuals seeking ongoing treatment.
• Provide and/or facilitate a range of therapeutic responses and interventions, including case management and skills training.
• Plan interventions collaboratively with treatment teams with a strengths-based approach.
• Participate in clinical consultation, staffing, and supervision.
• Facilitate support groups on topics like daily living skills, housing transitions, social skills, grief and recovery.
• Provide on-going intensive case management services: referral, outreach, screening, resource connection, coordination of care.
• Coordinate services with mental health professionals and partner with Behavioral Health units for co-occurring treatment.
• Maintain clinical records and participate in quality assurance as assigned.
• Coordinate housing site activities and crisis response where needed.
• Demonstrate reliability in scheduling and client appointments; uphold mission and values.

Skills

Interdisciplinary communication

Cultural competency

Flexibility

Independence

Team collaboration

Case management

Education

Bachelor's degree in social services

Tools

CCS client database system

Electronic Health Record (EHR) system

Job description

Overview

Seeking Full-time & Part-time Clinicians with flexible schedule andearn up to $2,500 hiring bonus!

Catholic Community Services of Western Washington and the Archdiocesan Housing Authority (doing business as Catholic Housing Services and Coordinated Care Agency) are outreaches of the Catholic Church in Western Washington. Rooted in the Gospel message of love and hope, we recognize the sacredness and dignity of every human person. Our focus is on those individuals, children, families, and communities struggling with poverty and the effects of intolerance and racism.

Traugott Terrace is an alcohol and drug free community that provides 12 units of transitional and 38 units of permanent housing to low-income adults. It is a service-enriched housing program that provides relapse prevention case management to individuals actively involved in programs of recovery. The philosophy is strongly rooted in providing housing services with dignity and building a sense of community among the residents.

If you are looking for meaningful work, make a tangible difference, and drive positive change, find out more at: https://ccsww.org/careers/

How YOU can make a difference:

The Case Manager provides position provides outreach, engagement, and referral/linkages to Matt Talbot Center clients and Traugott Terrace residents. The position will balance responsibilities across multiple funding contracts with a range of program eligibility and required caseload tracking. The Case Manager will carry a caseload and provide secondary support for people enrolled in long-term outpatient behavioral health treatment through Matt Talbot Center.

Work location & Schedule:

• Seattle, On-site
• Full-time

Benefits & Compensation

Starting at $29.71 - $34.71/hour (D.O.E.) witha competitive benefits package:

• Medical, Dental, Vision, Life Insurance and Long-Term Disability
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Generous paid time off (PTO), paid sick time, 15 days of paid vacations
• 12 days of paid holidays, plus one (1) personal holiday
• CCS/AHA 403(b) Employee Savings Plan
• Employee Assistance Program (EAP)

Responsibilities

Clinical Assessment and Intervention

• Assist with completing SUD and COD assessments for individuals seeking ongoing treatment.
• Provide and/or facilitate a range of therapeutic responses and interventions, including case management, and/or skills training, intended to support the overall recovery of the individual.
• Plan interventions collaboratively with treatment teams, focusing on a non-judgmental and strengths-based approach.
• Participate in clinical consultation, staffing, and supervision.
• Facilitate support groups that focus on a range of topics, some of which include: activities of daily living skills, housing transitions, social skills, grief and loss support, concepts of recovery, education and health resources, or others.

Case Management

• Provide on-going intensive case management services to individuals participating in treatment, including: referral, outreach and engagement, screening, connection to resources, and coordination of care.
• Provide advocacy-based information and referral, including life skills, independent living, social skills, budgeting, jobs/education, crisis intervention and permanent housing search.
• Obtain & maintain insurance authorization to assure treatment services are covered prior to delivery or continuations of services.
• Coordinate and report service delivery to referring agencies as appropriate.
• Coordinate services with mental health professionals with Behavioral Health Unit that we partner with to provide co-occurring treatment.
• Comply with the agency’s clinical accountability policies and procedures; maintain current and complete clinical records; participate in quality assurance review when assigned.

Housing Case Management and Care coordination with partnered housing/shelter sites

• May be required to work evenings or weekends and/or be on-call to ensure meeting the program & client’s needs especially at the partnered housing/shelter sites.
• Coordinate closely regarding the mutual clients at the partnered housing sites.
• Provide and/or arrange necessary crisis response and stabilization services. Respond to crises in a prompt, effective and collaborative manner.

Other Responsibilities

• Keep all work schedule and client appointments with consistent reliability and dependability.
• Demonstrate the necessary attitudes, knowledge and skill to deliver culturally competent services and work effectively in multi-cultural situations.
• Support and uphold the mission, beliefs and values of Catholic Community Services.
• Perform other related duties as assigned.

Qualifications

Minimum Qualifications

• Bachelor's degree in social services or equivalent experience.
• One-year direct services experience with vulnerable populations.
• Current Washington State Agency Affiliated Counselor Registration OR ability to obtain within 60 days from hire.
• Possess basic knowledge of working with Co-Occurring Disorders.
• Criminal history/ Background checks are required prior to employment.
• Flexibility around service delivery, including creative strategies for interventions and developing weekly schedules.
• Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, staff and regulatory agencies.
• Able to pay close attention to detail, prioritize workload and responsibilities, and be flexible within a dynamic program.
• Ability to work independently and as a part of a team.
• Computer skills and ability to learn and use CCS client database system and Electronic Health Record system.
• Commitment to CCS's Mission Statement.
• Current TB test, or willing to obtain within 30 days of hire.

Preferred Qualifications

• Substance Use Disorder Professional or Trainee Certification (formerly, CDP/T).
• Experience working with adults who suffer from mental illnesses.
• Experience with group facilitation.
• Knowledge of Landlord/Tenant Laws.
• Knowledge and experience with motivational interviewing techniques, and working with an Abstinence based and Harm Reduction treatment model.

Continuing Education Requirements:

Must attend annual mandatory in-service and education programs. Must complete education required for maintenance of professional certification or licensure if applicable.

Physical Requirements:

Regularly required to sit, stand, reach stoop, talk and hear or otherwise perform any number of physical activities that may be required in completing daily tasks.

Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors.Please let us know if you need special accommodations to apply or interview for this position.

Catholic Community Services is an Equal Opportunity Employer. Visitwww.ccsww.orgto learn more.