Case Manager I

U.S.Vets; Los Angeles (CA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with match

PTO

Job summary

U.S.VETS is seeking a compassionate Case Manager I to support veterans in achieving stable housing, employment, and well-being. You’ll work under supervisors, collaborating with a team that values mentorship and professional growth.

Expect hands-on client support, care coordination with VA services, and participation in ongoing trainings to expand your skillset. Responsibilities include developing action plans, tracking progress, and facilitating life skills in classes and workshops.

Qualifications

• High school diploma required; some college or relevant certifications a plus.
• At least 1 year of work experience in social services or related field preferred.
• Team player who takes initiative and is eager to grow.
• Strong communication, documentation, and organizational skills.
• Proficiency in Microsoft Office and electronic records systems.
• Valid and current driver’s license with clean driving record.
• Ability to pass background checks for programs involving incarcerated or recently released clients.
• Experience with homeless, veteran or justice-involved populations.
• Certification in Substance Abuse Counseling (e.g., CCAPP, CAADE).
• Experience facilitating groups or life skills classes.

Responsibilities

• Support Veterans One-on-One: Help veterans identify and work toward personal goals in housing, health, employment, education, and recovery.
• Coordinate Care: Connect clients with VA services and community partners to ensure access to mental health, physical health, legal support, and more.
• Develop Individual Action Plans (IAPs): Collaborate with clients and your supervisor to create clear, goal-oriented plans.
• Track Progress: Maintain accurate client records and progress notes, and update plans as needed.
• Facilitate Life Skills Support: Assist in group classes and workshops focused on daily living, wellness, and goal achievement.
• Conduct Home Visits: Check in on clients in their housing environments to provide ongoing case management and support.
• Transport Clients in Agency Vehicles: Assist clients with getting to appointments, interviews, court appearances and other meetings as needed.
• Collaborate & Learn: Attend regular team meetings and trainings to stay connected and build your skillset.

Skills

Communication skills

Documentation

Organizational skills

Microsoft Office

Driver's license

Education

High School Diploma

Tools

Electronic records systems

Job description

Job Details: Level: Experienced, Job Location: USVETS Los Angeles - Los Angeles, CA 90015, Position Type: Full Time, Education Level: High School, Salary Range: $21.78 - $27.23 Hourly, Travel Percentage: Up to 25%, Job Shift: Day, Job Category: Admin - Clerical, Case Manager I Los Angeles, CA | Full-Time | Non-Exempt $ 21.78 - 27.23

Lead with heart, serve with purpose. Join U.S.VETS to empower homeless and at‑risk veterans & families rebuild their lives.

Are you looking to launch or develop a career that truly makes a difference? U.S.VETS-the nation’s largest nonprofit dedicated to preventing and ending veteran homelessness is seeking a compassionate and motivated Case Manager I to join our team. This is an ideal opportunity for someone who is eager to learn, grow, and be part of a supportive team that helps veterans rebuild their lives.

As a Case Manager I, you’ll provide hands‑on support to veterans as they work toward stable housing, employment, and overall well‑being. You’ll work under the guidance of experienced supervisors and be part of a team that values collaboration, mentoring, and professional development.

What You’ll Do

• Support Veterans One-on-One: Help veterans identify and work toward personal goals in housing, health, employment, education, and recovery.
• Coordinate Care: Connect clients with VA services and community partners to ensure access to mental health, physical health, legal support, and more.
• Develop Individual Action Plans (IAPs): Collaborate with clients and your supervisor to create clear, goal‑oriented plans.
• Track Progress: Maintain accurate client records and progress notes, and update plans as needed.
• Facilitate Life Skills Support: Assist in group classes and workshops focused on daily living, wellness, and goal achievement.
• Conduct Home Visits: Check in on clients in their housing environments to provide ongoing case management and support.
• Transport Clients in Agency Vehicles: Assist clients with getting to appointments, interviews, court appearances and other meetings as needed.
• Collaborate & Learn: Attend regular team meetings and trainings to stay connected and build your skillset.

Programs You May Support

• Transitional Housing: Help veterans prepare for and transition into permanent housing.
• SSVF (Supportive Services for Veteran Families): Deliver rapid rehousing and homelessness prevention services.
• Permanent Housing (HUD‑VASH, etc.): Focus on housing stabilization and long‑term support.
• Workforce Development: Assist clients with employment plans, resumes, and job readiness.
• Justice‑Involved Veterans: Provide pre‑release and post‑release support for veterans exiting incarceration.
• Aftercare and Counseling Services: Offer ongoing case management and facilitate group or individual therapy (if licensed or certified).

Qualifications: Qualifications

• A high school diploma is required; some college or relevant certifications are a plus
• At least 1 year of work experience in social services or a related field is preferred
• A team player who takes initiative and is eager to grow
• Strong communication, documentation, and organizational skills
• Proficiency in Microsoft Office and electronic records systems
• Valid and current driver’s license with clean driving record to meet company insurance requirements; ability to complete and pass a driver training course
• Ability to pass background checks if assigned to programs involving incarcerated or recently released clients
• Not required but a definite PLUS!
• Experience working with homeless, veteran or justice‑involved populations
• Certification in Substance Abuse Counseling (e.g., CCAPP, CAADE)
• Experience facilitating groups or life skills classes

Why Join U.S.VETS?

• Comprehensive Benefits: Medical, dental, vision, 401(k) with match, generous PTO, and more.
• Opportunities for Advancement: Grow your career through valuable training, work experience and mentorship
• Supportive Culture: Join a team of diverse, motivated professionals committed to collaboration, partnership, and the pursuit of excellence in our service of veterans and their families.
• Meaningful Work That Changes Lives: Help at‑risk veterans and their families find housing, healing, and hope.

At U.S.VETS, we know that strong candidates come from all backgrounds and life experiences. If you're passionate about our mission to end veteran homelessness and bring your skills, commitment, and heart to the table—even if your experience doesn't align perfectly with every qualification listed— we encourage you to apply. You may be exactly who we’re looking for!