Case Manager II - Housing

salvarmycareers; Madison (WI); On-site; USD 43,000 - 54,000; Full time

Job summary

The Salvation Army Dane County is seeking a Case Manager II to assess client needs, develop case plans, and coordinate services in Dane County. You will work with clients to identify housing options, connect them with resources, and monitor progress through regular case consultations.

This role requires a Bachelor’s degree in a related field and three years of social work experience. A valid Wisconsin driver’s license is needed for field visits and program duties.

Qualifications

• Bachelor’s degree in social work, human services, psychology, sociology, or criminal justice.
• Three years social work experience; management experience helpful.
• Valid Wisconsin driver’s license with approval to drive from The Salvation Army’s insurance.

Responsibilities

• Conducts casework interviews with clients to determine eligibility and case status.
• Identifies psychosocial, economic, and physical needs to plan a service plan.
• Assists clients with housing search, placement, and stability.
• Develops and implements a case plan with intervention strategies.
• Refers clients to community resources and advocates for services.
• Prepares complete and accurate case notes; inputs data into HMIS.
• Provides training to new case managers.
• Attends meetings with other community service providers; conducts home visits as required.

Skills

Case management

Client assessment

Home visits

Advocacy

Documentation

Education

Bachelor’s in social work, human services, psychology, sociology, or criminal justice

Tools

HMIS

Driver's license

Job description

For 130years,The Salvation Army of Dane County has offered spiritual ministry, social services, and youth programs to thousands of Dane County residents, without discrimination. We currently serve the most vulnerable members of our community through a wide range of programs, as well as extensive case management services. While we strive to provide compassionate care anda primary goal of all of our programs and services is to improve the life skills and circumstances of those we serve.

The Case Manager II assesses client needs, abilities and strengths; facilitates development of client case plans and monitoring to determine progress both individually and as a program. Networks with other agencies to identify and collaborate with resource development and delivery.

About the role:

• Conducts casework interviews with clients to obtain information for formulating program/service eligibility and case status.
• Identifies psychosocial, economic, and physical needs of clients; assesses and reassesses client's support systems, available community resources and other factors to plan, develop, and implement an appropriate service plan.
• Assist client with housing search, placement, and stability activities.
• Develops and implements a case plan that presents intervention strategies to meet client.
• Refers clients to appropriate community resources and advocates for or assists the client in obtaining such services.
• Prepares complete and accurate case notes; writes correspondence, reports, and other written materials; inputs data into HMIS.
• Reviews all assigned cases on a scheduled basis to determine continuing need for services and participate in case consultations.
• Provides training to new case managers.
• Regularly peer review and audit of case files to ensure of services standards are met and contract compliance.
• Assists in transporting clients and advocating for them with public and private agencies.
• Attends meetings with other community service providers on behalf of The Salvation Army, as assigned.
• Conduct routine home visits based on program and contract requirements. Accompany peers on home visits, as needed.

Education:

Bachelor’s in social work, human services, psychology, sociology, or criminal justice.

Experience:

Three years social work experience. Management experience helpful.

Certifications:

Valid Wisconsin Driver’s license with approval to drive from The Salvation Army’s insurance.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Who we are:

Our Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Our message is based on the Bible. Our ministry is motivated by the love of God. Our mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination.

Why work for us?

The Salvation Army’s brand promises to Do theMost Good and it’s our employees that help us get there. At every level, you can have a real impact on your community through the work done inside our walls every day.

We are as impassioned about our employees as we are about our mission to help anyone in need without discrimination. Our culture reflects this quality, which makes our offices a seriously great place to work. Just walk inside our doors and you’ll quickly see that our employees are proud to support programs that make a difference.

The Salvation Army recognizes that peace of mind is important to employees and their families. Because of this, we offer :

Benefits:

• Competitive Salary
• Flexible schedules and a casual dress environment
• Generous paid time off benefits (vacation, sick time, personal time, and 11 paid holidays)
• Tuition reimbursement
• Employee Assistance Program, providing 24/7 support, resources, and referrals to help you in your work and personal life
• Insurance benefits: excellent health, dental, vision, life, disability
• Discounts available for pet insurance, auto insurance, and home insurance

Full-time employees scheduled to work 30 or more hours per week will be eligible for full benefits, including health, dental, vision and hearing benefits, basic and voluntary life benefits, holiday pay and paid time off, which is pro-rated based on their regularly scheduled work week.

Exempt Employees: Health, dental, vision, and hearing benefits, as well as basic and voluntary life benefits, will begin on the first day of the month following 30 days of employment.

At The Salvation Army - We honor the unique perspectives and contributions of every individual. We are dedicated to fair pay practices, ensuring equal compensation for equal work, regardless of gender, race, or other factors.

Be part of something meaningful. Whether you're supporting those in need, assisting with disaster relief, or working in areas like finance or fundraising, each role offers a chance to make a lasting impact. If you're looking to align your career with your values, explore opportunities at The Salvation Army and help us create a brighter, more inclusive future for all.

Compensation:$42,898 - $53,623/year, based on experience.