Case Manager II, HCS SC, IDD Services, Pos. #404, Corpus Christi, TX

Nueces Center for Mental Health and Intellectual Disabilities; Texas; On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health, hospitalization, dental and V

Life Insurance

Very generous retirement plan

Mileage reimbursement

PTO and holidays

Employee recognition programs

Job summary

Nueces Center for Mental Health and Intellectual Disabilities in Corpus Christi, TX seeks a Case Manager II for HCS SC, IDD Services. This is an on-site, full-time role with a 40-hour work week and an hourly wage of $22.20.

You will develop Person Directed Plans, coordinate services with private providers, monitor progress, document thoroughly, and maintain a caseload of about 42 individuals. Must have reliable transportation and a valid Texas driver license; bilingual in English and Spanish

Qualifications

• Minimum: a bachelor’s or advanced degree from an accredited college/university.
• Preferred: degree in social, behavioral, or human service field; IDD experience.
• Case management and customer service experience are desirable.
• Bilingual in English and Spanish is preferred.
• Reliable transportation and valid Texas driver’s license required.

Responsibilities

• Assist individuals with intellectual/developmental disabilities to develop PDPs with identified services and supports.
• Monitor progress toward goals and satisfaction with services under HCS/IDD programs.
• Engage through monthly face-to-face contact and regular calls with individuals, families, and providers.
• Coordinate with private providers and community resources, including Medicaid and Social Security.
• Maintain thorough documentation within required timeframes and adhere to policies.

Skills

Case management

Customer service

Bilingual English/Spanish

Education

Bachelor's degree or higher

Major in social/behavioral/human services

Job description

Case Manager II, HCS SC, IDD Services, Pos. #404, Corpus Christi, TX

This is an on-site position and does not offer remote work.

Are you looking for an exciting new venture that can truly make a difference in people's lives?

Nueces Center for Mental Health and Intellectual Disabilities is your place.

The Nueces Center for Mental Health and Intellectual Disabilities (MHID) is dedicated to helping the residents of Nueces County who are living with mental illness and/or intellectual and developmental disabilities. We serve over 10,000 people each year with psychiatric and behavioral health care outpatient services, counseling, training, employment assistance, housing support, homeless outreach, children's mental health care and more.

*This position will remain open until filled. Posted 10/23/2026

Hourly/Non-Exempt: $22.20
Full-Time, 40 Hour Work Week, Paid Bi-weekly

General Description

Assists persons with intellectual and developmental disabilities in developing their Person Directed Plan (PDP), which identifies services & supports needed to obtain life goals. Monitors consumers' progress towards goals & objectives and satisfaction with services & supports available through the Home and Community-based Services program. This is completed through monthly face to face contact & frequent telephone contact with the individuals assigned, their families, and their service providers. The work requires intensive coordination of private providers' services and available community resources including Medicaid, Social Security, and other community-based programs where available. Also requires interaction and cooperation with various internal departments within Nueces Center for Mental Health and Intellectual Disabilities. Extensive documentation is necessary to ensure that the individual receives needed services and makes progress towards their life goals. All documentation must be completed within required timeframes specific to each program. Staff must be compliant with Center policies and procedures, program protocols and requirements of other regulatory bodies. Works under general supervision, with moderate latitude for the use of initiative and independent judgement. Position requires efficient time management. Will have a schedule that is flexible to the needs of consumers served. Caseload is approximately 42 individuals.

Must have reliable transportation. May use personal vehicle for Center business. Must have a valid Texas driver's license, liability insurance, and a good driving record.

Minimum Qualifications

Minimum: A qualified professional with appropriate clinical training and experience is defined as an employee with a minimum of a bachelor's or advanced degree from an accredited college or university

Preferred: Bachelor's or advanced degree from an accredited college or university with a major in social, behavioral, or human service field including but not limited to, psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, and criminal justice; Has experience with the IDD population and/or experience in direct care; Case management experience; Customer service experience; Bilingual in English and Spanish

Knowledge, Skills, and Abilities

• Knowledge of individual needs/characteristics associated with intellectual and developmental disabilities.
• Knowledge of provider services and community-based resources.
• Knowledge of HCS and other waiver principles and billing guidelines
• Skill in individual needs assessment and treatment plan development and discharge planning. Ability to make appropriate referrals and linkages.
• Ability to advocate effectively for consumers.
• Ability to work independently, organize work effectively, and communicate clearly (verbally, in writing).
• Must be computer literate.
• Ability to develop productive relationships with individuals, family members and providers that focus on consumer specific outcomes.
• Knowledge of applicable rules, regulations and policies and procedures.
• In the course of being employed, understands and implements trauma informed care practices.

MHID cares about the health and well-being of our employees, we are dedicated to providing a comprehensive and competitive benefits package.

We offer a very competitive benefits package

• Excellent health, hospitalization, dental and vision insurance plans
• Life Insurance, $25,000 provided at no cost to employees
• Very generous retirement plan- MHID contributes 6% of employee annual salary on the first day of employment and the employee contributes 1%
• Employee referral program
• 16 hours of paid time off (PTO) each month, with increases
• 10 holidays plus 2 personal holidays each year
• Career ladder incentives/opportunities
• Mileage reimbursement if personal vehicle is used for work
• Employee appreciation events and annual employee recognition banquet
• MHID offers flex scheduling for educational assistance to full-time employees