Case Manager II

Family Health Centers of San Diego; El Cerrito (CA); On-site; USD 64,000 - 75,000; Full time

Benefits offered by this job

Regular Full Time

Salary: $31.00 - $35.94 hourly

Medical/Dental/Vision

Retirement Plan with Employer Match

Paid Time Off

Extended Sick Leave

Paid Holidays

Wellness Programs

Job summary

Family Health Centers of San Diego is seeking a full-time social services professional to support high-need, medically underserved clients across multiple sites in San Diego. You will assess needs, develop formal care plans, coordinate services, and provide therapeutic interventions to improve health outcomes.

Requirements include a Bachelor’s degree in a related field, 3 years' experience, and a valid California driver’s license; a Master’s degree is preferred.

Qualifications

• 3 years of work experience providing human services to high risk, medically underserved populations.
• Bachelor’s degree in a related field required; Master’s degree preferred.
• Valid CA driver’s license and willingness to travel between sites.

Responsibilities

• Completes documentation accurately and timely per department standards.
• Assesses client health and support service needs and creates formal care plans.
• Delivers therapeutic interventions and provides intensive client support.

Skills

Human services

High-risk populations

Community health

Education

Bachelor's degree in Social Science / Public Health / Healthcare Administration

Master's degree preferred

Tools

CPR (BLS) certification

Job description

For more than 55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons. FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy. Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women’s care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management. The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.

Responsibilities:

• Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards.
• Assists in preparing reports as required.
• Conducts initial and on-going assessment of client's health and/or support service needs.
• Sets level of client need.
• Creates formalized case plans and goals with clients; clients are high-need and require more intense services.
• Develops a written care-plan with the client, identifying problems and needs.
• Plan includes areas assessed, intended interventions, and expected results in measurable terms, with short and long term goals.
• Updates plan as client's needs change.
• Provides therapeutic interventions to clients.
• Provides intensive individual support to high need clients. Support may include providing therapeutic interventions, providing internal and community services referrals, and more intensive support may include accompanying clients to housing services, appointments, social services, etc. Focus on medical adherence, support, and appointments designed to maintaining necessary care.
• Performs other duties as assigned.

Requirements:

• 3 years of work experience providing human services to high risk, medically underserved, disabled populations, and/or relevant community health populations required.
• Bachelor's degree in Social Science field, Public Health, Healthcare Administration, or closely related field required.
• Master's degree in relevant field preferred.
• Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements.
• For the AOD Services Department (159) Only: Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, Advanced Trauma Life Support, or Advance Resuscitation Training required.
• Traveling between sites and other locations is occasionally required.
• Must have a valid California driver’s license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended.
• An acceptable driving record is also required.
• California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency.
• Reasonable accommodation may be provided on a case‑by‑case basis.
• Mileage and other reimbursement governed by policy.

Rewards:

• Job type: Regular Full Time.
• M-F 8am-5pm
• Location: 5472 El Cajon Boulevard Suite 101San Diego, CA 92115
• Competitive Salary with Excellent Benefits.
• Retirement Plan with Employer Match
• Paid Time Off
• Extended Sick Leave
• Paid Holidays
• Medical/Dental/Vision/FSA/Life Insurance
• Employee Discounts
• Wellness Programs
• we are excited to share that the salary range for this position is: $31.00 - $35.94
• Information on our extensive benefits package can be found here: FHCSD Wellness – Employee Hub (gobenefits.net)

FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.

About Us

Founded in 1970, Family Health Centers of San Diego is dedicated to providing caring, affordable, high-quality health care and support services to all people, with a special commitment to the uninsured, low-income and medically underserved. We are the largest community clinic provider of health care to the uninsured in Southern California and one of the top 10 largest community clinic organizations in the country.

Anti-Discrimination Statement

Family Health Centers of San Diego complies with applicable Federal civil rights laws and does not discriminate, exclude people or treat them differently on the basis of race, color, national origin, religion, physical and mental disability, sex, including pregnancy, childbirth and related medical conditions, age, genetic information, language preference/ability, citizenship status, marital status, sexual orientation and gender identity, AIDS/HIV, medical condition, political activities or affiliations, military or veteran status, or status as a victim of domestic violence, assault, or stalking.