Case Manager II

Family Health Centers of San Diego; San Diego (CA); On-site; USD 39,950 - 48,698; Full time

Benefits offered by this job

Job type: regular full time

Retirement plan with employer match

Paid time off and holidays

Job summary

Family Health Centers of San Diego (FHCSD) is seeking a dedicated professional to support high-need clients with healthcare and social services. The role requires 3 years of experience in human services and a Bachelor’s degree. Responsibilities include assessments, case planning, and intensive client support.

This full-time position operates Monday to Friday and offers a competitive salary ranging from $29.00 to $35.35 per hour, along with excellent benefits including paid time off, retirement plans, and health insurance.

Qualifications

• 3 years of experience providing human services.
• CPR and Advanced Resuscitation Training certifications required.
• Must hold a valid California driver's license.

Responsibilities

• Complete required documentation in a timely manner.
• Conduct assessments and create case plans with clients.
• Provide therapeutic interventions and support.

Skills

Experience with high-risk populations

Therapeutic interventions

Client assessment and care planning

Education

Bachelor's degree in Social Science, Public Health, or related field

Job description

Family Health Centers of San Diego (FHCSD) has served the community for over 55 years, providing affordable, high‑quality health care and supportive services to everyone, with a special focus on uninsured, low‑income, and medically underserved persons.

Responsibilities

• Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards.
• Assists in preparing reports as required.
• Conducts initial and on‑going assessment of client’s health and/or support service needs.
• Sets level of client need.
• Creates formalized case plans and goals with clients; clients are high‑need and require more intense services.
• Develops a written care‑plan with the client, identifying problems and needs. The plan includes areas assessed, intended interventions, and expected results in measurable terms, with short and long term goals.
• Updates plan as client’s needs change.
• Provides therapeutic interventions to clients.
• Provides intensive individual support to high need clients. Support may include providing therapeutic interventions, providing internal and community services referrals, and more intensive support may include accompanying clients to housing services, appointments, social services, etc.
• Focus on medical adherence, support, and appointments designed to maintaining necessary care.
• Performs other duties as assigned.

Requirements

• 3 years of work experience providing human services to high‑risk, medically underserved, disabled populations and/or relevant community health populations.
• Bachelor's degree in Social Science field, Public Health, Healthcare Administration, or closely related field. Master’s degree in a relevant field is preferred. An equivalent combination of education and experience that provides the required skills, knowledge, and ability to perform the essential job duties and meets any required state or federal certification requirements is acceptable.
• Current American Heart Association healthcare provider CPR (BLS), Advanced Cardiac Life Support, Advanced Trauma Life Support, or Advance Resuscitation Training (for the AOD Services Department).
• Must be able to travel between sites and other locations occasionally.
• Valid California driver’s license, a vehicle, and proof of minimum levels of car insurance as required under California law (recommended limits $100,000). An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency.
• Reasonable accommodation may be provided on a case‑by‑case basis. Mileage and other reimbursement governed by policy.

Benefits

• Job type: regular full time. Monday‑Friday 8:00AM–5:00PM, El Cajon, CA.
• Competitive salary with excellent benefits. Salary range: $29.00–$35.35 per hour.
• Retirement plan with employer match.
• Paid time off, extended sick leave, and paid holidays.
• Medical/Dental/Vision/FSA/Life insurance.
• Employee discounts and wellness programs.

FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.