Case Manager III

VOA Mid-States; Beckley (WV); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health Coverage

Dental Coverage

Vision Coverage

Short Term Disability

403b retirement plan

Job summary

VOA Mid-States is looking for a Case Manager to support veterans facing suicidal ideation. This role involves community outreach, leading training sessions, and providing essential support services. Candidates should have at least a Bachelor’s degree in Social Work or significant relevant experience, along with excellent communication skills.

Located in Beckley, WV, this full-time position offers a competitive benefits package and the opportunity to make a genuine difference in the lives of veterans.

Qualifications

• Experience in related work or five years in the field without a degree.
• Commitment to principles of compassion, diversity, and justice.

Responsibilities

• Provide outreach to increase awareness of suicidality.
• Lead community training classes on suicide prevention.
• Establish linkages with agencies and service providers.

Skills

Ability to talk about suicidal ideation

Knowledge of local resources

Excellent verbal and written communication skills

Creative problem-solving skills

Organizational skills

Education

Bachelor of Social Work or related degree

Veteran with three years experience

Job description

Location

Beckley, WV

Status

Full Time, Hourly, Non-Exempt

Program

VOA Honor

Reports To

Program Director

Introduction

Volunteers of America Mid-States (VOA) is a non‑profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low‑income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission‑driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.

Benefits

We offer a rich and robust benefits package that supports a healthy work life balance, which includes the following:

• Employee Assistance Plans (EAP)
• Health and Wellness Program
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Flexible Spending Account
• Health Spending Account
• Short Term Disability
• MetLife Legal Plans

• Competitive Compensation Packages
• Life Insurance (company paid)
• 403b retirement plan with company fund matching
• Employee discounts
• Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)
• All company paid benefits and paid time off effective day one

• Commitment Committee
• Justice Committee
• Integrity Committee
• Compassion Committee
• Retention Committee

Job Summary and Qualifications

The Moral Injury and Preventing Suicide program assesses and attempts to stabilize Veterans who are experiencing suicidal ideation or at risk of suicidality. The Case Manager is a peer support, also working to train community partners on suicide awareness and prevention. This position requires a Bachelor of Social Work or a related undergraduate degree with less than five (5) years of related work experience; a person with five (5) years of experience in the field and no degree; or a veteran with three (3) years of experience in the field.

• Ability to talk and openly engage in discussion on suicidal ideation and harm reduction resources.
• Demonstrated ability to provide a reasonable combination of the following knowledge, abilities, and skills: family needs assessment, knowledge, and ability to access local resources, advocacy, counseling, and working cooperatively with local service providers.
• Commitment to the principles of the project. Veteran of the United States Armed Forces preferred. Excellent verbal and written communication skills, high degree of organization, and creative problem‑solving skills.
• Personal automobile, valid driver’s license, liability insurance, and willingness and ability to travel between the counties we serve up to 70% of the time.
• Values alignment with commitment, compassion, diversity, justice, and integrity.

Responsibilities

1. Provide outreach to community to increase awareness of suicidality.
2. Lead group sessions and community training classes.
3. • Perform assessment and developing/monitoring case plans and conducting necessary follow‑up activities.
   • Establish linkages with appropriate agencies and service providers in the area/community.
   • Provide referrals and coordinate with VAMCs and other service providers to provide health care services and daily living services to participants.
   • Decide how resources are allocated to participants on the basis of need.
   • Educate participants on issues, such as supportive services availability and participant rights.
   • Assist participants in obtaining VA benefits.
   • Assist participants in obtaining and coordinating other public benefits.
   • Provide/refer for supportive services to participants, including personal financial planning services, transportation services, income support services, fiduciary and representative payee services, legal services, childcare, and housing counseling.
   • Demonstrate good clinical judgment in decision making regarding participants.
   • Demonstrate ability to relate to Veterans and their families in a culturally appropriate manner.
   • Performance Quality Improvement (PQI) duties as assigned by supervision & PQI Committee.
4. Advocate for the Veteran, integrating their needs/wants into their case plan.
5. Actively participate in agency committees, projects, and initiatives as required.
6. Assist with quarterly Case Record Review, as a reviewer, as needed.
7. Comply with all policies and procedures of the program and the Council on Accreditation.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.